46 posts
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soundronika
says

Hello! Prompt how to replace, please, a name in an account? Thanks

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Sophonic
says
If you mean user name you have to contact support. Open a ticket and it can be changed, I did it once. http://support.envato.com/
46 posts
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soundronika
says

Thanks! And in the ticket it is necessary to choose what point? It is necessary to write a name which you want to replace?

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ADG3studios
Envato team
says

Yes, it’s best if you inform of the name you would prefer immediately so it can be considered by the support team to speed communication. But it’s not a guarantee it will be changed.. You need to explain why, and you can only do it once. :)

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JohnRosso
says

and after changing, you need to change all affiance links ;) but yeah, I change via support

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soundronika
says

How will quickly change a name?

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ADG3studios
Envato team
says

Your request will be evaluated when support processes the ticket. For more info you can read here – http://support.envato.com/index.php?/Live/Knowledgebase/Article/View/229/50/how-do-i-change-my-username :)

46 posts
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soundronika
says

Your request will be evaluated when support processes the ticket. For more info you can read here – http://support.envato.com/index.php?/Live/Knowledgebase/Article/View/229/50/how-do-i-change-my-username :)

Thanks

46 posts
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soundronika
says

Your request will be evaluated when support processes the ticket. For more info you can read here – http://support.envato.com/index.php?/Live/Knowledgebase/Article/View/229/50/how-do-i-change-my-username :)

Good afternoon

Three days passed, and a name didn’t change. Support sent me the letter where it was written:

“Hi Slava,

Thanks for your email and for taking the time to write us, I hope you’re having an excellent day. We’d be happy to assist you change your username. Please reply to this email with a list of your top 3 choices for new username, as well as your current marketplace username.

Please let me know if I can be of further assistance.”

I not absolutely understood that it is necessary to make. Prompt, please!

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SonicCube
says

You should send 3 names, so they can choose one, or better check which one of these would be free on the marketplaces.

Send your 3 top names and be patient ;)

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