1431 posts Determined to give you nothing but the best!
    Has sold $125,000+ on Envato Market Elite Author: Sold more than $75,000 on Envato Market Made it to the Authors' Hall of Fame Had an item featured on Envato Market
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mrcharlesbrown says

Is there any possible way to give support to a buyer whose email ID returned failed delivery? He sent me an email now and I usually respond fast but when I replied him, it will return “Delivery to the following recipients failed.” Any quick solution to this?

Thank you my friends.

1431 posts Determined to give you nothing but the best!
    Has sold $125,000+ on Envato Market Elite Author: Sold more than $75,000 on Envato Market Made it to the Authors' Hall of Fame Had an item featured on Envato Market
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mrcharlesbrown says

EDIT : Quite surprising that someone will email you and when you respond back, the message will not be delivered. I guess there is something wrong with this buyer’s email ID – although, he was able to successfully email me through my profile.

1171 posts
    Has referred 10+ members Has sold $10,000+ on Envato Market Has been a beta tester for an Envato feature Has collected 10+ items on Envato Market
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chiccosinalo says

some email server have strange filters (firewalls) so it could be your email is being prevented by a firewall. *Maybe

EDIT : try using well know emails like, yahoo, or gmail …

1431 posts Determined to give you nothing but the best!
    Has sold $125,000+ on Envato Market Elite Author: Sold more than $75,000 on Envato Market Made it to the Authors' Hall of Fame Had an item featured on Envato Market
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mrcharlesbrown says

My official email for this marketplace is hotmail. The problem is from the end of the buyer. I am afraid whenever I am unable to support my buyer on time. Wish he is in this forum now to email me with a different email ID because I have verified his purchase.

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