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indieground
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i’ve sended an envato support request about two weeks ago.. and i still got any answer.. why? how much does it takes? :(

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PatrikL
Envato team
says
i’ve sended an envato support request about two weeks ago.. and i still got any answer.. why? how much does it takes? :(

I suggest you contact them directly on their Twitter account with the ticket number, this way they will look into your matter asap. Otherwise, shoot them a mail at support@envato.com with the ticket number in place and ask them why it’s taking this long.

Not sure why you haven’t got a reply from support yet, might have been caused by a bug or the ticket has slipped through the cracks somehow.

Good luck!!:)

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indieground
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Thanks Sir :)

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