968 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has sold $2M+ on Envato Market
  • Had an item that was trending
+9 more

Hi guys,

It’s clear that anyone who bought your GPL item can resell/share/use it in any way he likes. But what if he also shares his Purchase Code?

I’ll explain. Recently we’ve got support request from user who did not purchase our GPL theme, but used other buyers Purchase Code to claim support…

( I’ve already submitted ticket to Envato support – #JDQ-439-44348 )

So the questions are:
- is it legal to share Purchase Code of GPL items?
- and if it’s illegal, there must be a clarification about this. why there isn’t?

1034 posts
  • Has sold $1,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more

No it’s not legal and I imagine they know this as they’d have to go searching around for a purchase code, do you have a database of the purchase codes to check if they’ve been used?

382 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Made it to the Authors' Hall of Fame
  • Has sold $40,000+ on Envato Market
+5 more

I think it’s not legal to share Purchase Code. In other hand using someone else Purchase Code is cheating. I think both actions are unethical and illegal.
I wouldn’t give support to non buyers and cheaters.