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    Has been part of the Envato Community for over 1 year Has collected 1+ items on Envato Market
james-chicago says

How do I go about getting a refund for the template I purchased which does not work. Thanks.

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    Has sold $5,000+ on Envato Market Has collected 10+ items on Envato Market Located in United States Has been part of the Envato Community for over 4 years
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organicbee says

youll need to contact support http://support.envato.com

72 posts
    Has referred 1+ members Has sold $10,000+ on Envato Market Has collected 1+ items on Envato Market Sells items exclusively on Envato Market
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Mahioo says

How do I go about getting a refund for the template I purchased which does not work. Thanks.

Why you don’t ask the author why it doesn’t work? I think it’s working on the demo that you see before you buy it? If so, just ask the author why :)

181 posts
    Has referred 1+ members Has sold $40,000+ on Envato Market Has been a beta tester for an Envato feature Made it to the Authors' Hall of Fame
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iluzie says

You can read this link for refund issue

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