156 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Power Elite Author: Sold more than $1M on Envato Market
+8 more
Semenov
says

I sent support ticket (#214892) to Envato support, about 24h ago, about urgent issue. It would be great to hear an answer.

Sorry for using forum for this, I understand you guys are very busy, @envato_support twitter isn’t responding.

Thank you.

60 posts
  • Located in Serbia
  • Has sold $5,000+ on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
+1 more
pavle
says

Same thing here, mate.

digitalvox_design_DISABLED
digitalvox_design_DISABLED Recent Posts Threads Started
78 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 50+ members
  • Has been a beta tester for an Envato feature
  • Located in Bosnia and Herzegovina
+1 more
digitalvox_design_DISABLED
says

Similar “problems” here. I submitted Ticket ID: 213537 five days ago, but I still do not have final answers. I do not know about rules when ticket can / must be closed, so if my post is wrong, sorry. I usually do not participate in forum discussions on this issue, but sometimes you need share an experience that can be helpful. - digitalvox

193 posts Test Subject at Envato Science
  • Member of the Envato Team
  • Has been part of the Envato Community for over 8 years
  • Attended one of our Meetups around the world
  • Helped several times protecting Envato Market against copyright violations
+6 more
Ibby
Envato team
says

Hi guys, I hope you are well. My name is Ibrahim RodrĂ­guez from Envato Support. I’m very sorry that we are delayed in replying to your tickets, the team is getting ready for the annual meetup and we are working as fast as possible. In addition to this, we also had some issues with the servers yesterday, but everything is fine now.

I’m checking your tickets right now, thanks for your patience and my apologies for any inconvenience caused.

Have a great day!

460 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Became a Top 20 Author of the Month
  • Has sold $250,000+ on Envato Market
  • Had an item featured on Envato Market
+9 more
OrangeIdea
says

Hey, I sent support tickets and made many… very many… piracy submissions via this old form, but still got nothing… not badge, not any respond. ;(

60 posts
  • Located in Serbia
  • Has sold $5,000+ on Envato Market
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
+1 more
pavle
says

Well, I think we all know who you are ;)

460 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Became a Top 20 Author of the Month
  • Has sold $250,000+ on Envato Market
  • Had an item featured on Envato Market
+9 more
OrangeIdea
says

Well, I think we all know who you are ;)

i just want my badge for “Repeatedly Helped protect Envato Marketplaces against copyright violations” ;)

193 posts Test Subject at Envato Science
  • Member of the Envato Team
  • Has been part of the Envato Community for over 8 years
  • Attended one of our Meetups around the world
  • Helped several times protecting Envato Market against copyright violations
+6 more
Ibby
Envato team
says

I sent support ticket (#214892) to Envato support, about 24h ago, about urgent issue. It would be great to hear an answer.

Sorry for using forum for this, I understand you guys are very busy, @envato_support twitter isn’t responding.

Thank you.

Hi Semenov, I have replied and escalated your ticket, you should receive a reply soon.

Thanks!

193 posts Test Subject at Envato Science
  • Member of the Envato Team
  • Has been part of the Envato Community for over 8 years
  • Attended one of our Meetups around the world
  • Helped several times protecting Envato Market against copyright violations
+6 more
Ibby
Envato team
says

Similar “problems” here. I submitted Ticket ID: 213537 five days ago, but I still do not have final answers. I do not know about rules when ticket can / must be closed, so if my post is wrong, sorry. I usually do not participate in forum discussions on this issue, but sometimes you need share an experience that can be helpful. - digitalvox

Hi digitalvox, I see that your ticket is already assigned to the necessary staff member, you should receive a reply soon. Please allow some time while the reviewer in question replies back. Thanks so much for your patience.

193 posts Test Subject at Envato Science
  • Member of the Envato Team
  • Has been part of the Envato Community for over 8 years
  • Attended one of our Meetups around the world
  • Helped several times protecting Envato Market against copyright violations
+6 more
Ibby
Envato team
says


Well, I think we all know who you are ;)
i just want my badge for “Repeatedly Helped protect Envato Marketplaces against copyright violations” ;)

Hi OrangeIdea, congratulations for your new badge! :D Please allow some time while the badge appears in your profile. Thanks for protecting the marketplaces!

Have a great day!

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