2 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Located in United States
ArthurBach says

AudioJungle Contact FormSpring 161987 09 December 2011 08:18 PM Envato Marketpla… [ Private ] Closed High

AudioJungle Contact FormSpring 171044 30 November 2011 02:45 AM Envato Marketpla… [ Private ] Closed High

AudioJungle Contact FormSpring 161573 27 October 2011 09:57 PM Envato Marketpla… [ Private ] Closed Medium

Is there any admin who can solve my problem before closing my case without answer?

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miksmusic says

Hi ArthurBach,

You can try posting your questions here, perhaps other users could help you with answers.

If you’re having troubles with one of the items you purchased, you can always try getting in touch with the author directly. Most authors will gladly support their work.

Cheers, MikS Music

2 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Located in United States
ArthurBach says

As you can see i tried 3 times with opening the same case and they are closing them without answer. I don’t have problems with purchased items it’s about disabled account case.

5996 posts
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KingDog Envato team says

The forum can’t really help you with this so I’m going to lock the thread. You’re best bet it to maybe tweet a message to @envato_support asking for clarification or else submit another ticket listing your other ticket numbers and asking for more details. Thanks!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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