2 posts
  • 3 Years of Membership
  • Collector Level 2
  • Exclusive Author
  • United States
ArthurBach
says

AudioJungle Contact FormSpring 161987 09 December 2011 08:18 PM Envato Marketpla… [ Private ] Closed High

AudioJungle Contact FormSpring 171044 30 November 2011 02:45 AM Envato Marketpla… [ Private ] Closed High

AudioJungle Contact FormSpring 161573 27 October 2011 09:57 PM Envato Marketpla… [ Private ] Closed Medium

Is there any admin who can solve my problem before closing my case without answer?

249 posts
  • Affiliate Level 4
  • Author Level 5
  • Canada
  • Collector Level 2
+3 more
miksmusic
says

Hi ArthurBach,

You can try posting your questions here, perhaps other users could help you with answers.

If you’re having troubles with one of the items you purchased, you can always try getting in touch with the author directly. Most authors will gladly support their work.

Cheers, MikS Music

2 posts
  • 3 Years of Membership
  • Collector Level 2
  • Exclusive Author
  • United States
ArthurBach
says

As you can see i tried 3 times with opening the same case and they are closing them without answer. I don’t have problems with purchased items it’s about disabled account case.

6839 posts
  • Envato Team
  • 5 Years of Membership
  • Canada
  • Envato Live Participant
+13 more
KingDog
Envato team
says

The forum can’t really help you with this so I’m going to lock the thread. You’re best bet it to maybe tweet a message to @envato_support asking for clarification or else submit another ticket listing your other ticket numbers and asking for more details. Thanks!

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