(Locked) Envato support ignores and closes cases?!

AudioJungle Contact FormSpring 161987 09 December 2011 08:18 PM Envato Marketpla… [ Private ] Closed High

AudioJungle Contact FormSpring 171044 30 November 2011 02:45 AM Envato Marketpla… [ Private ] Closed High

AudioJungle Contact FormSpring 161573 27 October 2011 09:57 PM Envato Marketpla… [ Private ] Closed Medium

Is there any admin who can solve my problem before closing my case without answer?

Hi ArthurBach,

You can try posting your questions here, perhaps other users could help you with answers.

If you’re having troubles with one of the items you purchased, you can always try getting in touch with the author directly. Most authors will gladly support their work.

Cheers, MikS Music

As you can see i tried 3 times with opening the same case and they are closing them without answer. I don’t have problems with purchased items it’s about disabled account case.