- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 1-2 years
- United States
AudioJungle Contact FormSpring 161987 09 December 2011 08:18 PM Envato Marketpla… [ Private ] Closed High
AudioJungle Contact FormSpring 171044 30 November 2011 02:45 AM Envato Marketpla… [ Private ] Closed High
AudioJungle Contact FormSpring 161573 27 October 2011 09:57 PM Envato Marketpla… [ Private ] Closed Medium
Is there any admin who can solve my problem before closing my case without answer?
- Author was Featured
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 50 and 99 users
- Sold between 5 000 and 10 000 dollars
Hi ArthurBach,
You can try posting your questions here, perhaps other users could help you with answers.
If you’re having troubles with one of the items you purchased, you can always try getting in touch with the author directly. Most authors will gladly support their work.
Cheers, MikS Music
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 1-2 years
- United States
As you can see i tried 3 times with opening the same case and they are closing them without answer. I don’t have problems with purchased items it’s about disabled account case.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
The forum can’t really help you with this so I’m going to lock the thread. You’re best bet it to maybe tweet a message to @envato_support asking for clarification or else submit another ticket listing your other ticket numbers and asking for more details. Thanks!
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