RDever said
Travis said in another post that it’s fine and everybody is free to send a emailCheers, Rafael Angeline
I just make sure not only person can email him,
Thanks Rafael 
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
Yes anyone can email me 
TIP : Post your ticket ID every time when you create a ticket on envato support’s twitter.
It will work. Try to post your ticket id on twitter and send tweet to https://twitter.com/envato_support
Best!
Now if 10.000 people open tickets… and 10.000 people then email Travis, will it really speed things up? ^^
good luck to you, LOL , the most i ever got to my complaint was “we will bring it up in a meeting next month” LOL meanwhile they have now lost thousands from me. i feel bad for the authors who have suffered from my diversion to other sites, but its for them that i will stay here like a stubbed toe, raising awareness as to why certain customers are no longer buying.
i will not stop until captcha is utterly removed from this site. til the end of time.

Cheers,
Rafael Angeline