156 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Power Elite Author: Sold more than $1M on Envato Market
+8 more
Semenov
says

Short story: contacted support, after 5 days of silence created a thread on forum – got a reply Yay! Replied to their answer with follow-up question after 5 minutes, silence again… almost 3 days already.

Sorry for posting this in public forum.

6774 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

Can you email me the ticket #? travis at envato dot com.

156 posts
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Power Elite Author: Sold more than $1M on Envato Market
+8 more
Semenov
says

Thanks, just emailed you.

725 posts WordPress Ninja
  • Has referred 1000+ members
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  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+11 more
TylerQuinn
says

It’s summer time and the marketplaces have grown extremely fast in the last 6 months. Give them a little time :)

1822 posts
  • Had an item that was trending
  • Located in United States
  • Helped protect Envato Market against copyright violations
  • Has sold $10,000+ on Envato Market
+5 more
plugindistrict
says

It’s summer time and the marketplaces have grown extremely fast in the last 6 months. Give them a little time :)

I’m sure a lot of people are getting tired of this statement. If your business is growing fast, you need to grow your staff along with it. Slow support is frustrating when you’re the one trying to receive it.

154 posts WordPress Wizard
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
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+6 more
CODE9RS
says

But you need consider that grow the staff is really hard because to this job Envato needs nice guys, with time, serious, and with high skills.

Cheers :)

3007 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 200+ members
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+8 more
duotive
says

But you need consider that grow the staff is really hard because to this job Envato needs nice guys, with time, serious, and with high skills. Cheers :)

Hire me :D But i am expensive :D

391 posts
  • Won a Most Wanted contest
  • Has sold $2M+ on Envato Market
  • Became a Top 20 Author of the Month
  • Had an item that was trending
+10 more
GoodLayers
says

Can you email me the ticket #? travis at envato dot com.

Can I email too? I got a pretty urgent withdrawal issue but none response yet :(((

13 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $100+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
Fandysain
says

Please, I have 2 ticket, I send first 27 August 12 and the second ticket I send yesterday.

Can I email you, Travis?

154 posts WordPress Wizard
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
+6 more
CODE9RS
says

Travis said in another post that it’s fine and everybody is free to send a email :P

Cheers, Rafael Angeline

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