2001 posts
  • Elite Author
  • Author had a Free File of the Month
  • Has been a member for 4-5 years
  • Austria
  • Exclusive Author
  • Interviewed on the Envato Notes blog
  • Microlancer Beta Tester
+3 more
revaxarts says

so you cleared cache but did you cleared the cookies? An empty cache is not required.

My latest referral was yesterday so the system works (at least yesterday :) )

600 posts
  • United Kingdom
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Interviewed on the Envato Notes blog
  • Referred between 50 and 99 users
  • Bought between 50 and 99 items
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
UBLThemes says

so you cleared cache but did you cleared the cookies? An empty cache is not required. My latest referral was yesterday so the system works (at least yesterday :) )

On chrome it asks to clear all which includes cookies which we did

So all caches and cookies should be taken off which is true as l had to log back into my personal site because cookies had been terminated

1503 posts I create things I wish existed
  • Elite Author
  • Won a Competition
  • Sold between 50 000 and 100 000 dollars
  • Has been a member for 3-4 years
  • Microlancer Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
+3 more
cyzer says

same IP. refferals doesnt work on the ip which already visited the marketplaces

600 posts
  • United Kingdom
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Interviewed on the Envato Notes blog
  • Referred between 50 and 99 users
  • Bought between 50 and 99 items
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
UBLThemes says

same IP. refferals doesnt work on the ip which already visited the marketplaces

That is just stupid, why would they do that?

If that is the case, then Envato are cheating, I would never ask a client to log on and buyer there own theme, this could cause complications if they are novices which 90% are.

3699 posts Community Moderator
  • Author had a File in an Envato Bundle
  • Grew a moustache for the Envato Movember competition
  • Community Moderator
  • Referred more than 2000 users
  • Has been a member for 4-5 years
  • United Kingdom
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Blog Post
+4 more
quickandeasy Volunteer moderator says

As far as I can see, referrals are working fine.

Most likely PEBKAC

45 posts
  • Exclusive Author
  • Has been a member for 3-4 years
  • Algeria
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
  • Sold between 5 000 and 10 000 dollars
emonik says

I had the same issue as UBL twice ! ( at least, since these are the times I assisted to the sign up process… )

600 posts
  • United Kingdom
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Interviewed on the Envato Notes blog
  • Referred between 50 and 99 users
  • Bought between 50 and 99 items
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
UBLThemes says

As far as I can see, referrals are working fine.

Most likely PEBKAC

I have 6 referrals this month, all worked 100% but on this occasion it has not.

It looks like not everyone of them actually count.

943 posts
  • Author had a File in an Envato Bundle
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Microlancer Beta Tester
  • Most Wanted Bounty Winner
  • Referred between 200 and 499 users
  • Sold between 10 000 and 50 000 dollars
mudi says

Maybe Envato also tracks IP Address so when signed up with the same IP.

10 posts
  • Sold between 10 000 and 50 000 dollars
  • Author had a File in an Envato Bundle
  • Exclusive Author
  • Has been a member for 4-5 years
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
  • Europe
CurlyThemes says

I have the exact same problem: I gave my client the referral link, eh cleared all cookies and private data, then clicked, got the “clickthrough_id” query var, i saw the click in the earnings page, but i never saw him as a registered user, or his purchase. Also i made a test myself, creating an account from a friend of mine from his house. Again deleted everything just to be sure, same experience, same result.

341 posts
  • Grew a moustache for the Envato Movember competition
  • Microlancer Beta Tester
  • Europe
  • Exclusive Author
  • Has been a member for 4-5 years
  • Referred more than 2000 users
  • Bought between 100 and 499 items
  • Sold between 1 000 and 5 000 dollars
krafti says

happens me once too, but i am pretty sure my client was on envato before or visited over someone other ref link the marketplace. if it works you get a new registrered user in your referral earnings table.

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