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plexdesigns says

Hi everyone,

I would like to ask If there’s anyone had experience the same as mind that the earnings from May 1 to May 16 became zero? I’ve contacted the envato support and waiting for their response on this issue.

Thanks, Joefrey

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juanmita says

Sorry, fails to understand. It had sales this month and now sales have reversed? shocked

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AndrVlad says

How your statement for May looks like?

Best Regards, Andrey

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boomopera says

What do you mean? Someone cleared your account??? Maybe it was transfered automatically to your bank account? But yeah, youd know that by now I guess.. I hope its nothing to do with all the attacks on the site lately..

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WebDraft says

You have 0 sales ? Or what ? :-/

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plexdesigns says

Hello All,

On my statement it says ‘Freeze’. What do you mean by this?

Thanks, Joefrey

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EladChai says

I think your account (earnings) are frozen. Check your email (trash?), you might get one from support (I suppose).

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plexdesigns says

I think your account (earnings) are frozen. Check your email (trash?), you might get one from support (I suppose).

Thanks EladChai. :) I will check my email.

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Graphic-Studio says

Some item in your Themeforest account is probably coming under questioning.

Your Graphicriver account is still active though.

Check with Support as suggested.

Then you can clear it up with them, and all of your Themes could be back online.

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Graphic-Studio says

You seem back in, Great!

Nice portfolio!

Helpful Information

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