1003 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 200+ members
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
mudi says

Reason”

“The preview image looks like the design isn’t flat, please check the file and the export file.”

What is meant by image looks like the design isn’t flat?

1841 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+7 more
ShermanJackson says

Maybe he meant the “Design is flat” ??

812 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
iamthwee says

Yeah that would be more logical.

1003 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 200+ members
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
mudi says

Maybe he meant the “Design is flat” ??

No it’s layered. Each element is on it’s separate layer and 100% editable.

812 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
iamthwee says

Maybe…And this is just a guess.

From that quote, it would seem the reviewer didn’t even open the file and made an assumption on just the preview image…

At least that what it sounds like. But this is just a guess, best email the reviewer!

1003 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 200+ members
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
mudi says

Ok I will contact reviewer thanks for your replies :)

3719 posts Community Moderator
  • Has referred more than 5000 members
  • Has sold $40,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 100+ items on Envato Market
+9 more
quickandeasy Volunteer moderator says

Maybe it would be better if you posted some images?

938 posts
  • Has been part of the Envato Community for over 3 years
  • Has sold $5,000+ on Envato Market
  • Located in Canada
  • Has collected 10+ items on Envato Market
+3 more
graphicmind says


Maybe he meant the “Design is flat” ??
No it’s layered. Each element is on it’s separate layer and 100% editable.

I think Sherman means the “design” is flat not the file.

by
by
by
by
by
by