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radykal says

Still waiting for the withdrawal, its no over a week. I already get an answer of the support, that my mail address is not correct, but there is nothing wrong with it. I double checked it and its the same mail address I am using for months to withdrawal.

Thats really annyoing and do I need to wait another 5 days to get an answer. I really like envato, but this does not happen that I have to wait for money so long without any reason.

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yogurt86 says

Hmm good thing is that you got the answer. I do not have money, or any information on the support. Nobody even deign to send a confirmation that the transfer has been ordered.

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radykal says

Maybe envato has some financial issues and are holding back our money :)

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KingDog Envato team says

Can you guys give me your Support ticket numbers? Thanks!

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radykal says

Ticket ID: OQY-195-10152

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yogurt86 says

Ticket ID: SQT-135-68715

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KingDog Envato team says

Got it. Thanks!

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radykal says

So….whats going on now?

No reply yet!

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KingDog Envato team says

So….whats going on now? No reply yet!

There was a reply on Jan 20 for you to check your account details because the payment failed.

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radykal says

Yes I already mentioned that in my previous comment:

I already get an answer of the support, that my mail address is not correct, but there is nothing wrong with it. I double checked it and its the same mail address I am using for months to withdrawal.

Its really annyoing waiting 5 days or more for an answer. The easiest solution is to try it again to send my money to moneybookers. I am sure its working. My mail address is correct and I also did not get any message from moneybookers that it failed.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
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Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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