574 posts
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  • Has sold $500,000+ on Envato Market
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+7 more
radykal
says

Still waiting for the withdrawal, its no over a week. I already get an answer of the support, that my mail address is not correct, but there is nothing wrong with it. I double checked it and its the same mail address I am using for months to withdrawal.

Thats really annyoing and do I need to wait another 5 days to get an answer. I really like envato, but this does not happen that I have to wait for money so long without any reason.

24 posts
  • Has referred 100+ members
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  • Has collected 50+ items on Envato Market
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yogurt86
says

Hmm good thing is that you got the answer. I do not have money, or any information on the support. Nobody even deign to send a confirmation that the transfer has been ordered.

574 posts
  • Had an item that was trending
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
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+7 more
radykal
says

Maybe envato has some financial issues and are holding back our money :)

6728 posts
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+14 more
KingDog
Envato team
says

Can you guys give me your Support ticket numbers? Thanks!

574 posts
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  • Has sold $500,000+ on Envato Market
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+7 more
radykal
says

Ticket ID: OQY-195-10152

24 posts
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  • Has collected 50+ items on Envato Market
  • Had an item that was trending
+7 more
yogurt86
says

Ticket ID: SQT-135-68715

6728 posts
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KingDog
Envato team
says

Got it. Thanks!

574 posts
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  • Has sold $500,000+ on Envato Market
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+7 more
radykal
says

So….whats going on now?

No reply yet!

6728 posts
  • Provided great contribution to our forums
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
+14 more
KingDog
Envato team
says

So….whats going on now? No reply yet!

There was a reply on Jan 20 for you to check your account details because the payment failed.

574 posts
  • Had an item that was trending
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
+7 more
radykal
says

Yes I already mentioned that in my previous comment:

I already get an answer of the support, that my mail address is not correct, but there is nothing wrong with it. I double checked it and its the same mail address I am using for months to withdrawal.

Its really annyoing waiting 5 days or more for an answer. The easiest solution is to try it again to send my money to moneybookers. I am sure its working. My mail address is correct and I also did not get any message from moneybookers that it failed.

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