- Sold between 5 000 and 10 000 dollars
- Exclusive Author
- Has been a member for 1-2 years
- Bought between 10 and 49 items
- Referred between 1 and 9 users
- United Kingdom
SimpleSites4U
says
I think i may have made an Envato ‘faux pas’ but thought Id see what the community say
Basically, iv got 2 items currently Soft Rejected, and i just needed a little clarification so I know where to focus my efforts so I sent the email the reviewer, however im not wondering if iv possibly done the wrong thing?
- Author had a File in an Envato Bundle
- Bought between 1 and 9 items
- Exclusive Author
- Has been a member for 4-5 years
- Sold between 1 000 and 5 000 dollars
- United States
jwmcpeak
says
We get emails regularly, but we can only answer your questions through the support system (so that there’s a paper trail, if you will). The reviewer you contacted will most likely ask you to submit a ticket, and then the two of you can discuss your item.
I wouldn’t say you did the “wrong thing”; you did the natural thing.
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