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  • Has been part of the Envato Community for over 1 year
  • Has sold $100+ on Envato Market
  • Sells items exclusively on Envato Market
  • Located in Portugal
Andrew_Parish says

Hey, folks!

I got a song approved that ended in a category that may not be appropriate for its target. How do I contact the suport team? Should I open a ticket? I don’t really know how it works, I looked for a regular email address, but there seems to be none.

Thanks!

3234 posts Point. Counterpoint.
  • Member of the Envato Team
  • Has been part of the Envato Community for over 7 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
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ADG3studios Envato team says

You can do a file update via the edit tab on the item’s page, change one tag, and state the issue in the notes to reviewer. It’s the fastest way, response within hours if not minutes :)

12 posts
  • Has been part of the Envato Community for over 1 year
  • Has sold $100+ on Envato Market
  • Sells items exclusively on Envato Market
  • Located in Portugal
Andrew_Parish says

Thanks!=)

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