5467 posts The Dude Abides
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CodingJack
says

An “author note” could be one of our dashboard settings, and would be a great customer service enhancement for all kinds of things, like:

  • Communicating to a customer that support is only provided through the author’s forum
  • Posting a link to the item’s FAQ page
  • Letting the customer know that you answer comments within 24 hours

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dekurvajo
says

Envato should care more about the customer support – for example. This idea also shows, there are possibilites, and many authors would like to do this. But the the facilites are extremely limited. Nice Idea CodingJack!

+1

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SoundFix
says

That’s a really cool idea :)

+1

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revaxarts
says

+1

And the reply button!!!!

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TNL3542
says

+1 im not a author of the maketplaces but i am a loyal buyer and do have plenty of questions :)

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LCweb
says

Absolutely +1

Would be a great way to inform users about my support website. I will avoid tons of comments..!

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imaginem
says

+1 , will be a nice addition.

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BenSheppard
says

+1

1908 posts YOU TOUCH IT YOU BUY IT
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FRESHFACE
says

We already use signatures, example here:

http://themeforest.net/item/showtime-business-and-portfolio-wordpress-theme/discussion/117367

You can just write a Greasemonkey script for that :)

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MSFX
Moderator
says

+1

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