5458 posts The Dude Abides
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
CodingJack
says

An “author note” could be one of our dashboard settings, and would be a great customer service enhancement for all kinds of things, like:

  • Communicating to a customer that support is only provided through the author’s forum
  • Posting a link to the item’s FAQ page
  • Letting the customer know that you answer comments within 24 hours

1373 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+5 more
dekurvajo
says

Envato should care more about the customer support – for example. This idea also shows, there are possibilites, and many authors would like to do this. But the the facilites are extremely limited. Nice Idea CodingJack!

+1

1596 posts
  • Made it to the Authors' Hall of Fame
  • Has sold $5,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has been part of the Envato Community for over 2 years
+4 more
SoundFix
says

That’s a really cool idea :)

+1

2259 posts
  • Created a helpful tool/app using the Envato API
  • Created a helpful tool/app for Envato Market users
  • Had an item that was trending
  • Had an item featured on Envato Market
+13 more
revaxarts
says

+1

And the reply button!!!!

3040 posts
  • Has sold $1+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Has been a beta tester for an Envato feature
+2 more
TNL3542
says

+1 im not a author of the maketplaces but i am a loyal buyer and do have plenty of questions :)

972 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
LCweb
says

Absolutely +1

Would be a great way to inform users about my support website. I will avoid tons of comments..!

320 posts
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+5 more
imaginem
says

+1 , will be a nice addition.

1034 posts
  • Has sold $100+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
BenSheppard
says

+1

1899 posts YOU TOUCH IT YOU BUY IT
  • Had an item that was trending
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  • Has sold $750,000+ on Envato Market
  • Won a competition
+8 more
FRESHFACE
says

We already use signatures, example here:

http://themeforest.net/item/showtime-business-and-portfolio-wordpress-theme/discussion/117367

You can just write a Greasemonkey script for that :)

8575 posts Community Moderator
  • Located in United Kingdom
  • Has been part of the Envato Community for over 7 years
  • Helps us moderate the forums
  • Won a competition
+10 more
MSFX
Moderator
says

+1

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