1383 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
wpCanyonThemes
says

Yeah, they have to do something about that. Most of the authors here are actually more then 1 guy i think.

397 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Sells items exclusively on Envato Market
+3 more
Monkify
says




@Smulli – are you the developer or the designer?
Developer.
The problem is that if the items are on the designer’s account the develop will also need to have access to that account so he can give support. It’s all matter of trust in that case.
The solution is for Envato to develop a real forum for each item’s support (which they are working on now!). However, in the mean time, being able to authorize other authors to “reply” to comments for a theme, that would solve the account access problem.

I find this out just after me and my partner developed support forums from scratch. :|

1088 posts Best-dressed man at PressNomics 2013
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+13 more
Parallelus
says





@Smulli – are you the developer or the designer?
Developer.
The problem is that if the items are on the designer’s account the develop will also need to have access to that account so he can give support. It’s all matter of trust in that case.
The solution is for Envato to develop a real forum for each item’s support (which they are working on now!). However, in the mean time, being able to authorize other authors to “reply” to comments for a theme, that would solve the account access problem.
I find this out just after me and my partner developed support forums from scratch. :|

They’ve been saying this forever, that they’re working on individual item forums. I don’t think it’s anywhere close to being ready, although I don’t actually know. It is definitely high on the list of desired features for authors and Envato knows that… And (from what I remember) has said they are working on it. But maybe my brain is playing tricks on me and I’m remembering wrong.

3439 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
  • Located in United States
+2 more
organicbee
says

They’ve been saying this forever, that they’re working on individual item forums. I don’t think it’s anywhere close to being ready, although I don’t actually know. It is definitely high on the list of desired features for authors and Envato knows that… And (from what I remember) has said they are working on it. But maybe my brain is playing tricks on me and I’m remembering wrong.

collis made a post a while ago saying the design was done if i remember right, it was in another thread around the birthday bundle

1088 posts Best-dressed man at PressNomics 2013
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+13 more
Parallelus
says

collis made a post a while ago saying the design was done if i remember right, it was in another thread around the birthday bundle

Good to know. Guess I’m not going crazy after all!

960 posts
  • Had an item that became a weekly top seller
  • Sells items exclusively on Envato Market
  • Had an item featured on Envato Market
  • Taught a course or tutorial on Tuts+
+5 more
jeffeatworld
says

Thanks guys, really helpful.

Makes alot of sense – I suggested sticking with my account due to followers, higher commission rates etc but wanted to check what the consensus was.

Right. Best start developing!!!

by
by
by
by
by
by