537 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 50+ members
  • Has sold $40,000+ on Envato Market
  • Interviewed on an Envato blog
+7 more
Hein
says

Site templates are NO WORDPRESS templates. Please check your categories.

Answering these questions like a zillion times already. Site templates and landing pages NEED NO installation what’s so ever.

5457 posts The Dude Abides
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
CodingJack
says

Just the nature of the beast I guess. Had a buyer buy something today only to discover that some special feature he needed wasn’t included. Did I advertise this feature in any way? No. Did he post a comment saying “DO NOT BUY THIS ITEM ”. Yes :D

1664 posts
  • Has referred 50+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Won a Most Wanted contest
+8 more
flashedge
says

I’m dying to put an Einstein quote over here, but I’ll refrain this time. :silly:

1125 posts It's in the pipeline!
  • Has sold $750,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+6 more
purethemes
says

One time someone asked me: “WHY IS THAT THEME NOT TRANSLATED TO DUTCH ???!?” like it’s normal thing to translate all themes to dutch :D Big WTF on my face.

155 posts Get in the spotlight
  • Has been part of the Envato Community for over 5 years
  • Has sold $250,000+ on Envato Market
  • Had an item featured in an Envato Bundle
  • Has collected 10+ items on Envato Market
+6 more
FamousThemes
says

Having problems with this kind of buyers every day also.

We should create a list of things like that to point it out to buyers, like the definition of an HTML template…....to mention also that buying a 15 $ template does not include all the modifications coming from our suport side until they finish their website….meaning 15$ is just that framework that needed a webdesigner help in order to archieve a final website with content and all that special customizations they want….

And the most important one from the wordpress themes side this time, not to install all the archive they download in wordpress….just the theme folder. I had people asking for refunds and telling me it’s the worst theme ever because they got that style sheet missing error from installing all the archive in wordpress.

I think the solution is a dedicated page with all this included.

Cheers.

178 posts Challenge accepted.
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
evalanee
says

I’m dying to put an Einstein quote over here, but I’ll refrain this time. :silly:

no need … ;)

I wonder how those people shop for other things online? For instance clothes …

164 posts Designer & Developer
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 6 years
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+5 more
Webbu
says

And when they understand maked a mistake, they want full refund also :) When i see this just lol

501 posts
  • Has referred 1000+ members
  • Has sold $500,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+7 more
pixelentity
says

Somehow I doubt that buyers who are too lazy to read the details of an item which they are about to buy, will be bothered to check the forums and read this thread about the error of their ways! :)

There is no way for us authors to reach that kind of buyer. Maybe Envato could, but I think because of the numbers of buyers passing through these marketplaces, its just a case of every mistake that can be made, will be made. :)

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