One my files (approved today) have this bug. All files for fullscreen was upload correctly (preview.zip, preview.jpg). Can I freeze showing them for users while it fix?
- Exclusive Author
- Has been a member for 5-6 years
- Sold between 10 000 and 50 000 dollars
- Envato Studio (Microlancer) Beta Tester
- Beta Tester
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Author had a Free File of the Month
- Bought between 50 and 99 items
- Referred between 10 and 49 users
well I actually don’t understand what you want to say. I assume you have a problem with your item, I’m not sure but you can ask a reviewer to hide the item, problem is how you contact the reviewer?
I found a problem in my latest file and MPC ’s flip book—displaying swf directly instead of displaying preview image but seems just this two files , that’s strange
Can a staff fix this ? thank you
And hey MPC ,did you edit the Description just now ? I did , so I think this is a BUG about edit
I was edit description after approve and add the social bookmarks buttons with link to my file. After that preview is broke. Funny but I have 1 sale with it.
Thanx reviewer answer, that is bug, and “I’m pretty sure dev will work on it very soon”. Still awaiting fix.
Bug with my file fixed, thanx devs!!! Everything welcome to see my last file in fullscreen
I still have the bug on my item, and I didn’t get a response from stuff ;/
I think you need stil try to contact reviewer or support. May be night in local time?