- Australia
- Bought between 10 and 49 items
- Envato Developer
- Envato Staff
- Exclusive Author
- Has been a member for 3-4 years
Hi folks,
Some of you may be seeing broken thumbnails and previews for some items at the moment, depending on where in the world you are.
I’ve just spent a couple of hours digging into this, and it seems it’s a problem with Amazon S3, which we use to host images.
Other Amazon customers are seeing the same problem, and Amazon is aware of the issue. We’ve raised our particular issue with them, and are awaiting a response.
In the meantime, sorry for the hassle. Hopefully it won’t take to long to get all the correct images back in place.
Regards,
Pete Yandell, Marketplace Lead Architect
- Author had a Free File of the Month
- Microlancer Beta Tester
- Has been a member for 2-3 years
- Exclusive Author
- Europe
- Most Wanted Bounty Winner
- Bought between 50 and 99 items
- Referred between 10 and 49 users
- Sold between 10 000 and 50 000 dollars
This happened to me a few days ago. Hope to not see this again.
Thank you for info. 
- Bought between 1 and 9 items
- Europe
- Exclusive Author
- Has been a member for 1-2 years
- Referred between 1 and 9 users
- Sold between 1 000 and 5 000 dollars
Great news 
- Microlancer Beta Tester
- Most Wanted Bounty Winner
- Malawi
- Sold between 10 000 and 50 000 dollars
- Has been a member for 1-2 years
- Grew a moustache for the Envato Movember competition
- Referred between 1 and 9 users
- Bought between 10 and 49 items
- Exclusive Author
i also experienced this at some point i corrected with a re-upload of the thumbnail. thanks anyway
- Attended a Community Meetup
- Bought between 10 and 49 items
- Contributed a Blog Post
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
- Exclusive Author
- Gold Mo Grower
- Has been a member for 4-5 years
- Referred between 1 and 9 users
We’re manually fixing any broken previews or thumbnails right now. I’ll let you know when we’re done.
- Has been a member for 4-5 years
- Sold between 1 000 and 5 000 dollars
- Exclusive Author
- Author had a Free File of the Month
- Bought between 100 and 499 items
- Referred between 10 and 49 users
- United States
Seen that.
Didn’t want to make a big deal of it then.
I knew Staff would see it too!!
- United Kingdom
- Sold between 50 000 and 100 000 dollars
- Exclusive Author
- Author had a File in an Envato Bundle
- Most Wanted Bounty Winner
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Referred between 200 and 499 users
- Bought between 10 and 49 items
- Has been a member for 3-4 years
I’ve suddenly developed an annoying horizontal scroll bar when viewing items. I’m on a 13” MacBook.
- Bought between 1 and 9 items
- Has been a member for 0-1 years
i am still having issues with some of my thumbnails.
link removed
- Bought between 1 and 9 items
- Has been a member for 0-1 years
i get this when i inspect the element
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 20736 bytes) in /home/content/09/9286909/html/wp-content/themes/Anan/timthumb.php on line 1039
- Community Ambassador
- Beta Tester
- Won a Competition
- Envato Staff
- Microlancer Beta Tester
- Author was Featured
- Contributed a Blog Post
- Helped protect Envato Marketplaces against copyright violations
- Most Wanted Bounty Winner
scottchauvette, please contact the author of your theme regarding the issues you’re having. This thread was referring to the marketplace itself. Thread locked.
