194 posts Dreams Money Can Buy
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SwiftIdeas says

Hey guys!

Has anyones author dashboard been down all day?

- Ed

294 posts
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cosmincotor says

Everything seems to be ok here, I had no problems with it today.

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BroOf says

No, no problems here. Try to refresh the page and delete the cache.

194 posts Dreams Money Can Buy
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Bought between 10 and 49 items
  • Referred between 200 and 499 users
  • United Kingdom
  • Has been a member for 3-4 years
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SwiftIdeas says

Tried all that – still no luck.

Logged a support ticket so hopefully it will be resolved soon!

- Ed

194 posts Dreams Money Can Buy
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Bought between 10 and 49 items
  • Referred between 200 and 499 users
  • United Kingdom
  • Has been a member for 3-4 years
  • Exclusive Author
SwiftIdeas says

Still can’t access my author dashboard :/

Anyone know if there’s anything other than waiting for my support ticket to be answered?

Thanks,

- Ed

1141 posts
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KarmaThemes says

Did you try clearing browser cookies, cache. Try another browser, try another OS. After that, there’s maybe not more you can do but wait.

194 posts Dreams Money Can Buy
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Bought between 10 and 49 items
  • Referred between 200 and 499 users
  • United Kingdom
  • Has been a member for 3-4 years
  • Exclusive Author
SwiftIdeas says
||+519801|KarmaThemes said-|| Did you try clearing browser cookies, cache. Try another browser, try another OS. After that, there’s maybe not more you can do but wait.

Tried all that!

Thanks anyway :)

675 posts
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+1 more
dexterous says

What do you see? A big Envato Guy ? Happens to me sometimes when I am behind some kind of firewall in a secured network. always okay from my phone though. And when it happens, only author dashboard shows the image, I can go to forums or other pages. A trick is to go to your author dashboard through a sister-site, such as code canyon or audiojungle. that seems to work for me.

194 posts Dreams Money Can Buy
  • Power Elite Author
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Bought between 10 and 49 items
  • Referred between 200 and 499 users
  • United Kingdom
  • Has been a member for 3-4 years
  • Exclusive Author
SwiftIdeas says
||+519850|dexterous said-|| What do you see? A big Envato Guy ? Happens to me sometimes when I am behind some kind of firewall in a secured network. always okay from my phone though. And when it happens, only author dashboard shows the image, I can go to forums or other pages. A trick is to go to your author dashboard through a sister-site, such as code canyon or audiojungle. that seems to work for me.

Thanks for the suggestions but already tried all of that – mine is properly broken!

I’ve had a response from support so hopefully will get it fixed soon.

- Ed

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