198 posts Dreams Money Can Buy
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+8 more
SwiftIdeas
says

Hey guys!

Has anyones author dashboard been down all day?

- Ed

356 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+4 more
cosmincotor
says

Everything seems to be ok here, I had no problems with it today.

1799 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+4 more
BroOf
says

No, no problems here. Try to refresh the page and delete the cache.

198 posts Dreams Money Can Buy
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+8 more
SwiftIdeas
says

Tried all that – still no luck.

Logged a support ticket so hopefully it will be resolved soon!

- Ed

198 posts Dreams Money Can Buy
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+8 more
SwiftIdeas
says

Still can’t access my author dashboard :/

Anyone know if there’s anything other than waiting for my support ticket to be answered?

Thanks,

- Ed

1141 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 100+ items on Envato Market
+3 more
KarmaThemes
says

Did you try clearing browser cookies, cache. Try another browser, try another OS. After that, there’s maybe not more you can do but wait.

198 posts Dreams Money Can Buy
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+8 more
SwiftIdeas
says
||+519801|KarmaThemes said-|| Did you try clearing browser cookies, cache. Try another browser, try another OS. After that, there’s maybe not more you can do but wait.

Tried all that!

Thanks anyway :)

675 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Had an item that became a weekly top seller
+7 more
dexterous
says

What do you see? A big Envato Guy ? Happens to me sometimes when I am behind some kind of firewall in a secured network. always okay from my phone though. And when it happens, only author dashboard shows the image, I can go to forums or other pages. A trick is to go to your author dashboard through a sister-site, such as code canyon or audiojungle. that seems to work for me.

198 posts Dreams Money Can Buy
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
+8 more
SwiftIdeas
says
||+519850|dexterous said-|| What do you see? A big Envato Guy ? Happens to me sometimes when I am behind some kind of firewall in a secured network. always okay from my phone though. And when it happens, only author dashboard shows the image, I can go to forums or other pages. A trick is to go to your author dashboard through a sister-site, such as code canyon or audiojungle. that seems to work for me.

Thanks for the suggestions but already tried all of that – mine is properly broken!

I’ve had a response from support so hopefully will get it fixed soon.

- Ed

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