194 posts Dreams Money Can Buy
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has referred 200+ members
  • Has collected 10+ items on Envato Market
+5 more
SwiftIdeas says

Hey guys!

Has anyones author dashboard been down all day?

- Ed

309 posts
  • Has referred 10+ members
  • Provided great contribution to our forums
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+5 more
cosmincotor says

Everything seems to be ok here, I had no problems with it today.

1799 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 10+ items on Envato Market
+4 more
BroOf says

No, no problems here. Try to refresh the page and delete the cache.

194 posts Dreams Money Can Buy
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has referred 200+ members
  • Has collected 10+ items on Envato Market
+5 more
SwiftIdeas says

Tried all that – still no luck.

Logged a support ticket so hopefully it will be resolved soon!

- Ed

194 posts Dreams Money Can Buy
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has referred 200+ members
  • Has collected 10+ items on Envato Market
+5 more
SwiftIdeas says

Still can’t access my author dashboard :/

Anyone know if there’s anything other than waiting for my support ticket to be answered?

Thanks,

- Ed

1141 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 1+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
KarmaThemes says

Did you try clearing browser cookies, cache. Try another browser, try another OS. After that, there’s maybe not more you can do but wait.

194 posts Dreams Money Can Buy
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has referred 200+ members
  • Has collected 10+ items on Envato Market
+5 more
SwiftIdeas says
||+519801|KarmaThemes said-|| Did you try clearing browser cookies, cache. Try another browser, try another OS. After that, there’s maybe not more you can do but wait.

Tried all that!

Thanks anyway :)

675 posts
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+6 more
dexterous says

What do you see? A big Envato Guy ? Happens to me sometimes when I am behind some kind of firewall in a secured network. always okay from my phone though. And when it happens, only author dashboard shows the image, I can go to forums or other pages. A trick is to go to your author dashboard through a sister-site, such as code canyon or audiojungle. that seems to work for me.

194 posts Dreams Money Can Buy
  • Has sold $1M+ on Envato Market and is now a Power Elite Author
  • Power Elite Author: Sold more than $1M on Envato Market
  • Has referred 200+ members
  • Has collected 10+ items on Envato Market
+5 more
SwiftIdeas says
||+519850|dexterous said-|| What do you see? A big Envato Guy ? Happens to me sometimes when I am behind some kind of firewall in a secured network. always okay from my phone though. And when it happens, only author dashboard shows the image, I can go to forums or other pages. A trick is to go to your author dashboard through a sister-site, such as code canyon or audiojungle. that seems to work for me.

Thanks for the suggestions but already tried all of that – mine is properly broken!

I’ve had a response from support so hopefully will get it fixed soon.

- Ed

by
by
by
by
by
by