2014 posts
  • Author had a File in an Envato Bundle
  • Contributed a Blog Post
  • Exclusive Author
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Serbia
+1 more
urbazon says

Hello!

Is it just me, or is formatting broken in e-mails that come from Envato? In my case, all paragraphs are joined, there’s no break between them. It’s happening since yesterday, or something like that.

362 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 50 and 99 items
  • Referred between 200 and 499 users
  • Author had a Free File of the Month
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Russian Federation
+3 more
OrangeIdea says

Yes, i’ve also got blank “Purchase Confirmation” mails.

4594 posts
  • Envato Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
  • Beta Tester
  • Contributed a Tutorial to a Tuts+ Site
+6 more
KingDog Staff says

Could you open up a Support ticket and include a screenshot? Thanks!

2014 posts
  • Author had a File in an Envato Bundle
  • Contributed a Blog Post
  • Exclusive Author
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Serbia
+1 more
urbazon says

Could you open up a Support ticket and include a screenshot? Thanks!

Okay, I’ll do it as soon as I get back to my computer ;)

10 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Netherlands
  • Sold between 5 000 and 10 000 dollars
ImproveAudio says

The same here. All the information is there, only without the correct formatting.

204 posts
  • Greece
  • Sold between 5 000 and 10 000 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 1 and 9 items
  • Referred between 1 and 9 users
corethemes says

Yup. Here as well.

1027 posts
  • Exclusive Author
  • Europe
  • Sold between 5 000 and 10 000 dollars
  • Has been a member for 2-3 years
  • Referred between 50 and 99 users
  • Bought between 1 and 9 items
TanyDi says

Yup. Here as well.

Yes, my emails from GR and PD are the same. I tried to open a forum link in notification email and received ” Page not found ”.

1253 posts
  • Grew a moustache for the Envato Movember competition
  • Microlancer Beta Tester
  • Europe
  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 1 000 and 5 000 dollars
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
harmonikas996 says

My subsricption e-mails have a same problem! :S

2014 posts
  • Author had a File in an Envato Bundle
  • Contributed a Blog Post
  • Exclusive Author
  • Has been a member for 4-5 years
  • Interviewed on the Envato Notes blog
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Serbia
+1 more
urbazon says

Could you open up a Support ticket and include a screenshot? Thanks!

Hey, Travis, I just opened a support ticked: Ticket ID #PVZ-226-15668

Cheers ;)

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

Hi everyone! I’ve sent this issue over to the devs to look into. Thanks! :)

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