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Shaktal says

Hello all!

With the recent queue backlog I’m sure you’re all now sick and tired of rejection questions from people like me! :P

I uploaded a business card, and it got rejected with the generic reason:

This File Did Not Meet Our Criteria

Unfortunately this file does not meet GraphicRiver’s strict aesthetic guidelines and cannot be approved.

I am not entirely sure why it was rejected so I’d appreciate any enlightenment. :)

You can see the card here.

Thanks!
Thomas

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PatrikL Envato team says
Hello all!

With the recent queue backlog I’m sure you’re all now sick and tired of rejection questions from people like me! :P

I uploaded a business card, and it got rejected with the generic reason:

This File Did Not Meet Our Criteria

Unfortunately this file does not meet GraphicRiver’s strict aesthetic guidelines and cannot be approved.

I am not entirely sure why it was rejected so I’d appreciate any enlightenment. :)

You can see the card here.

Thanks!
Thomas

If you didn´t get any more information within the mail make sure to contact support about this issue :)

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Shaktal says

Ok, shall I reply to the e-mail then, or use the “Contact Support” link at the side of the page? :)

Thanks for the prompt reply!
Thomas

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PatrikL Envato team says
Ok, shall I reply to the e-mail then, or use the “Contact Support” link at the side of the page? :) Thanks for the prompt reply!
Thomas

Reply to the e-mail and use the contact support at the side of the page. Just make a note to the support team about the previous Ticket ID you got for responding to the mail. This time you won´t have to do it, I´ve already notified Support about this :)

If you still need feedback, respond to the e-mail you got and it gets forwarded to the reviewer himself :)

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Shaktal says

Ok, thanks a lot! I appreciate it! :)

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PatrikL Envato team says
Ok, thanks a lot! I appreciate it! :)

No problem :)

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hansv says

Hi Shaktal.

In my opinion your business card is too simple. You wanted to aim to a minimalistic design I suppose, but the card actually looks simple. It would not take a designer long to recreate your design and the deisgn is not that professional looking. (Just an opinion, please do not feel ofended)

There is also something else. The category you are trying to upload your item to, is a category where reviewers are being specially selective in the last weeks. This is because there are too many business cards.

Take a look at this article in the help section: click here

As you can see reviewers are now only accepting “awesome files” in those categories.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
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Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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