I have been 3 times to contact support, but always not replies . . .
- United Kingdom
- Exclusive Author
- Sold between 1 000 and 5 000 dollars
- Author was Featured
- Won a Competition
- Referred between 100 and 199 users
- Author had a Free File of the Month
- Bought between 10 and 49 items
- Interviewed on the Envato Notes blog
Have you tried tweeting them? That helps apparently.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
I’ll let Support know. Thanks!
Looks like the first two tickets were already replied to and the last should be getting a reply shortly. Maybe check your spam filters?