684 posts
  • 3 Years of Membership
  • Affiliate Level 2
  • Exclusive Author
  • Indonesia
Gembell
says

I have been 3 times to contact support, but always not replies . . .

1: XTF-553-63403
2: VPR-113-39340
3: NNO-836-61849

4621 posts
  • United Kingdom
  • Community Superstar
  • Author Level 4
  • Weekly Top Seller
+10 more
ToivoMedia
says

Have you tried tweeting them? That helps apparently.

684 posts
  • 3 Years of Membership
  • Affiliate Level 2
  • Exclusive Author
  • Indonesia
Gembell
says

Have you tried tweeting them? That helps apparently.

Yes, I’ve tried it . . .

6839 posts
  • Envato Team
  • 5 Years of Membership
  • Canada
  • Envato Live Participant
+13 more
KingDog
Envato team
says

I’ll let Support know. Thanks!

Update:

Looks like the first two tickets were already replied to and the last should be getting a reply shortly. Maybe check your spam filters?

684 posts
  • 3 Years of Membership
  • Affiliate Level 2
  • Exclusive Author
  • Indonesia
Gembell
says

I’ll let Support know. Thanks!

Update:

Looks like the first two tickets were already replied to and the last should be getting a reply shortly. Maybe check your spam filters?

Thank you KingDog . . . :)

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