AE CS6 not detecting Quicktime, CS4 is...

Hi – hope someone has answer… I suddenly starting having a problem with CS6 not detecting quicktime, though CS4 does detect it… any suggestions? I’ve seen threads online about this problem; have rebooted/reinstalled QY latest version, and have paid for pro, using v 7.7.2 latest release. Any ideas? thx…

error during cs6 bootup is “Quicktime is not installed on this system, some components will not work correctly”...

Here is what i’ve found:

Maybe this would help. Let us know…

The latest version of Quicktime is currently 10.2. It’s possible that 7.7.2 is too antiquated to function properly with CS6 , which might be caused by the fact that there is no more Pro version of Quicktime that can be purchased.

Are you on a Mac or PC?

hi – no actually the latest version of quicktime is 7.7.2 which I’ve installed:

system requirements for cs6 is are at least v 7.6.2

So then I’m assuming you’re on a PC? Quicktime is now built directly into MacOS (hence there being no more “pro” version) and is currently on v10.2.



I recently had an issue with Perian being installed, and had to uninstall it to allow After Effects to start up. It kept hanging while trying to launch the Media Core.

I’m not too familiar with the system structure of Windows these days, but if you have any 3rd party importers/exporters in your system library’s Quicktime folder, try removing them, restart your computer and open AE to see if that fixes the issue. It may be an issue with one of the codecs.

Also DivX and screen video capturing software can be bugging with your AE. I had similar issues. Often it’s other importers..

true, the importers can be a problem too, esp. 3rd party.

troubleshooting, problem solved, it was in fact my firewall; after finally uninstalling and reinstalling it, ae cs6 now works w/QT. called adobe tech support, the guy eventually was helpful, there’s a Lot that can go wrong with quicktime and AE for the new post cs5 versions, from firewall/permissions/other issues; eg qt32 server has to run properly and other details

Ah, yes, I read something about firewalls being a problem when trying to reslove my AE Media Core/Quicktime Perian plugin issue.

Glad to hear you got it figured out. Hopefully this thread will help someone else in the future.

MotionRevolver: I recommend that you read the blog post linked to above. QuickTime 10 does not count. It is an entirely different kind of software than QuickTime 7.

MotionRevolver said
Quicktime is now built directly into MacOS (hence there being no more “pro” version)

ToddKopriva said
MotionRevolver: I recommend that you read the blog post linked to above. QuickTime 10 does not count. It is an entirely different kind of software than QuickTime 7.

And QT Pro licences are still good for QT7 .