240 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 4 years
+2 more
phpdude says

Howdy,

Hope this doesn’t break any rules (btw, we really need an authors forum), but one of my items now requires a paid-for API key, and considering it’s jQuery item it would mean the key would be visible and can be stolen, so as a result I’m going to have to withdraw the item from the marketplace.

My question is that, is it possible to keep the item up still, but disable purchasing of it. That way I can put a message as the description to say what has happened, rather than purchasers trying to find it, but a) can’t remember who built it so can’t get in touch with me, and b) posts in the forum. I’ve seen it a few times, and it’s happened to me once where all reference to the item has been removed so it was like it was never there. It’s annoying and frustrating.

TL;DR I will have to remove an item from CodeCanyon, but don’t want it to completely vanish. Is it possible to keep it up, but unable to purchase and hidden from searches/API/profile etc.

214 posts
  • Has sold $10,000+ on Envato Market
  • Has referred 10+ members
  • Had an item featured on Envato Market
  • Located in Canada
+3 more
KBRmedia says

I don’t think that is possible. But you can make a big banner (make it noticeable) in photoshop or other software to tell your clients what happened. If they still buy that item then they have agreed to also pay for the API key. Also release another update and write in your preview image that it is a paid-service (or whatever).

240 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 4 years
+2 more
phpdude says

Thanks for your reply KBRmedia. I think that’s probably the best way forward.

121 posts
  • Has referred 10+ members
  • Has collected 10+ items on Envato Market
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
+2 more
rabidflash says

if your concern is about someone stealing the key then why don’t you put a video preview instead of just deleting it?

240 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 4 years
+2 more
phpdude says

if your concern is about someone stealing the key then why don’t you put a video preview instead of just deleting it?

The live preview is not the issue, I already run it through a PHP proxy so it doesn’t reveal any code.

The issue is that this item used to rely on a free API, but now costs, and due to it being a jQuery item, if a buyer uses their own key on a site, their key can be stolen simple as.

1275 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 200+ members
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been a beta tester for an Envato feature
+8 more
Pricop says

The issue is that this item used to rely on a free API, but now costs, and due to it being a jQuery item, if a buyer uses their own key on a site, their key can be stolen simple as.

Hello phpdude, I had the same issues back in 2012 with my Search Engine which was based on Bing’s free API service. After 4/5 months they migrated their API service to Azure and they limited the free API to 5,000 queries/month. So the best option is to notice your visitors that the script is based on an API, but it costs to get a key. Good luck with the sales ;-).

240 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 4 years
+2 more
phpdude says


The issue is that this item used to rely on a free API, but now costs, and due to it being a jQuery item, if a buyer uses their own key on a site, their key can be stolen simple as.
Hello phpdude, I had the same issues back in 2012 with my Search Engine which was based on Bing’s free API service. After 4/5 months they migrated their API service to Azure and they limited the free API to 5,000 queries/month. So the best option is to notice your visitors that the script is based on an API, but it costs to get a key. Good luck with the sales ;-).

That sounds like a good plan, cheers buddy :)

298 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+2 more
Endat says

You can have your item temporarily disabled. Send a message to envato support with a link to your item and ask them to soft disable it. The item will go into your “Hidden” tab in your author dashboard. After which you can still see it, but it disappears from the marketplace.

To have the item restored, just edit it like normal and submit a file so it requires staff approval.. when they approve it again, it will be back on the market.

240 posts
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
  • Has been part of the Envato Community for over 4 years
+2 more
phpdude says

So I’ve updated my item and created a banner.

Now, I’ve got an angry customer posting in my comments, and then when I reply, they are flagging it as inappropriate so it doesn’t display. Every damn comment.

Surely they shouldn’t be able to report an authors comments on their own item?

298 posts
  • Has been part of the Envato Community for over 3 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+2 more
Endat says

Yeah that’s how things work here sometimes, no gratitude.. I’ve been told not to respond to them and also flag every negative post they make. Responding just advocates their lunacy..

by
by
by
by
by
by