1429 posts Determined to give you nothing but the best!
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • Exclusive Author
  • Author had a File in an Envato Bundle
  • Most Wanted Bounty Winner
  • Referred between 50 and 99 users
+3 more
mrcharlesbrown says

To Envato Team,

We come in good faith and we are here to stay. I must say that each and every one of us in this great community are proud and happy to be here. We know that you guys are doing a great job and are busy with other tasks. Our intention is not to distract you from any on-going projects but to help you as you help us to resolve this particular uprising issue which you are already aware of and have received many negative comments from different authors.

The least you can do for us is to let us have access to the username(s) of the people that bought our items. Item with one sale and already abused – we will kindly send the usernames so that you will take immediate action. You don’t have to monitor any item sales, we the owners will do that and will send you the usernames which is similar to sending different (abuse) links to you to take appropriate action. I am sure this will help and put an end to this issue. No one will go against the buyer. All reports will be forwarded to you for appropriate action.

Hope you will consider this.

Thank you Envato!

83 posts
  • Elite Author
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 250 000 and 1 000 000 dollars
  • Referred between 200 and 499 users
  • Bought between 10 and 49 items
  • Author had a Free File of the Month
  • Won a Competition
+1 more
DOTonPAPER says

To Envato Team,

We come in good faith and we are here to stay. I must say that each and every one of us in this great community are proud and happy to be here. We know that you guys are doing a great job and are busy with other tasks. Our intention is not to distract you from any on-going projects but to help you as you help us to resolve this particular uprising issue which you are already aware of and have received many negative comments from different authors.

The least you can do for us is to let us have access to the username(s) of the people that bought our items. Item with one sale and already abused – we will kindly send the usernames so that you will take immediate action. You don’t have to monitor any item sales, we the owners will do that and will send you the usernames which is similar to sending different (abuse) links to you to take appropriate action. I am sure this will help and put an end to this issue. No one will go against the buyer. All reports will be forwarded to you for appropriate action.

Hope you will consider this.

Thank you Envato!

Now makes sense why you need this option, but I think the best solution will be to contact support if after first sell your item is on the web for free.

1676 posts Envato Elite Author
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Author had a Free File of the Month
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Europe
  • Has been a member for 4-5 years
  • Referred between 10 and 49 users
+1 more
Tean says

You better invest your time in something more creative than that.

1405 posts
  • Envato Studio (Microlancer) Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Blog Post
  • Author had a Free File of the Month
  • Has been a member for 4-5 years
  • Europe
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Exclusive Author
+1 more
Stylius says

Charles, you should have said that you wanted this feature because you wanted to stop piracy. As Marius said, you should contact support if it happens.

You have a great portfolio, I can recognize your style whenever I stumble upon any of your items and you have a well-deserved good number of followers. You shouldn’t have said that you could use this to inform buyers when a file is being updated or when an author uploads a new file, because this is useless and it looks bad. There are other good ways to make your updates visible. Anyway, I apologize for being so harsh, I had no idea that all this was because you wanted a feature against piracy. But it is not a good idea to know who your buyers are, whatever the reason is.

3716 posts Community Moderator
  • Author had a File in an Envato Bundle
  • Grew a moustache for the Envato Movember competition
  • Community Moderator
  • Referred more than 2000 users
  • Has been a member for 5-6 years
  • United Kingdom
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Contributed a Blog Post
+4 more
quickandeasy Volunteer moderator says

Whilst I agree with you and others in this thread, that an update notification option for buyers would be a good idea, (You can sort your downloads by ‘recently updated’ btw), giving us, as Authors, access to usernames and buyer information is completely useless.

As an Author, we have no ability to stop people who will misuse our files from buying them – this is down to Support and the Marketplace Staff.

We also have no right to overstep the buyer’s anonymity just because they purchased our file.

You say it would be easier to send a single username to Support staff instead of sending the abused links and all other information…

The fact of the matter is, you would need provide the links and piracy proof anyway, so your method of simply providing a username cuts no time or effort because you’re providing Support with nothing they don’t already know.

All imo of course…

...anyway, let’s keep this thread away from piracy discussion, or else you know the score.

1245 posts
  • Bought between 1 and 9 items
  • Elite Author
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
  • Most Wanted Bounty Winner
  • Referred between 200 and 499 users
+3 more
Pricop says

How is it against buyer privacy? If you sell a car, don’t you want to who your customer is? Also, the information doesn’t have to be public, just linked to the author.

This is not about selling cars, for example you can buy a painting but remain anonymous ;-).

28 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • Indonesia
  • Sold between 100 and 1 000 dollars
Enpleinair says

I don’t have a need to know who the buyers are, but really like a “Update Notifier” tab, that would be much more useful. Before I read this thread, I thought that the item updates automatically notified to the buyer.

A “Update Notifier” tab lets you write the description of the update and lets you broadcast the message to the buyers emails with a “Notify Buyers”.

Under the form there will be update history for each item, time and date and details about the update, last update date etc.

Well, that’s it.

by
by
by
by
by
by