938 posts
    Has been part of the Envato Community for over 3 years Has sold $5,000+ on Envato Market Located in Canada Has collected 10+ items on Envato Market
+3 more
graphicmind says

^

EDIT : It’s not that funny though since the purpose of the thread was actually contacting support.

684 posts
    Has been part of the Envato Community for over 2 years Has referred 10+ members Sells items exclusively on Envato Market Located in Indonesia
Gembell says

@graphicmind, I stopped giggling a while ago. :) I did not expect to find out that the purpose of this thread would be a sheriff badge. I thought it was a serious question about pirate sites or whatever, and then boom! “I just want the badge”. :D

Are u kidding me ?

1407 posts
    Contributed a blog post Has been a beta tester for an Envato feature Located in Europe Helped several times protecting Envato Market against copyright violations
+7 more
Stylius says

@Gembell I apologize if you found my comment offensive, it was not my intention at all.

But please use English. I don’t know what “kumaha sia weh lah” means.

*Never mind, I see you have already edited it.

684 posts
    Has been part of the Envato Community for over 2 years Has referred 10+ members Sells items exclusively on Envato Market Located in Indonesia
Gembell says

Kumaha sia weh lah === WTF

38 posts
    Has been part of the Envato Community for over 3 years Has collected 500+ items on Envato Market Sells items exclusively on Envato Market Located in United States
louispeluso says

i have been complaining about captcha for a while now and keep hearing the same (wrong) answers: its to prevent spam (it doesnt), it helps save books! (huh?) its not that hard (it is) etc

the bottom line is that envato does not care. whoever runs the tech is the tail wagging the dog. they have committed to captcha and thats that.

and i have committed to being a screaming nightmare until its removed entirely. and thats that.

im setting up a community website to formally begin fighting this attitude at envato. i have spent far too much money and like the authors far too much to shut up about this.

42 posts
    Has been part of the Envato Community for over 3 years Has collected 10+ items on Envato Market Member of the Envato Team Sells items exclusively on Envato Market
rabidcarrot Envato team says

i have been complaining about captcha for a while now and keep hearing the same (wrong) answers: its to prevent spam (it doesnt), it helps save books! (huh?) its not that hard (it is) etc

the bottom line is that envato does not care. whoever runs the tech is the tail wagging the dog. they have committed to captcha and thats that.

Actually the main reason that we have CAPTCHA enabled is as a prevention method for automated distributed dictionary attacks.

The marketplaces have grown to a big enough size that we are now a valid target for organised large scale intrusion attempts. These come in a variety of forms and we have in place a variety of methods for detection and prevention of these attacks.

One technique that we have seen on the rise has been automated distributed dictionary attacks. This is an attempt to login automatically to a large number of different common usernames using a small number of common passwords from a large number of different devices and IP address.

Eg.

- They come from a large number of IP addresses across multiple IP ranges so alerts on failed signin attempts per IP address do not trigger.

- They use a large number of usernames with only 1 or 2 signin attempts per username so alerts on failed signin attempts per username do not trigger.

- They use a small number of common passwords across all signin attempts.

These types of attacks are tricky to deal with but not impossible and the immediate fix has been to enable the CAPTCHA for all signing attempts. It is worth noting that since this has been done we have had no accounts compromised via this type of attack.

We realise that forcing CAPTCHA on signin is not a long term solution but this is a case of security trumping User Experience. Rest assured we are working on other (non CAPTCHA ) prevention methods, some of these have already been put in place, such as stricter password requirements, others we are working on.

Once we are confident that we are not vulnerable to this particular threat without CAPTCHA in place, we will disable it.

Sorry for the inconvenience, we are working towards getting rid of it, and know that we hate it as much as you do!

38 posts
    Has been part of the Envato Community for over 3 years Has collected 500+ items on Envato Market Sells items exclusively on Envato Market Located in United States
louispeluso says

thank u for an almost pornographic expanded explanation of what was already explained to me.

here is the thing. captcha by itself isnt the issue. the issue is how convoluted it becomes. for instance a simple addition “1+2=...” to prove a person is human is enough.

or are we to believe that there are hordes of determined hackers which can now discern mathematical equations so that they might steal graphics or overwhelm the message boards.

i have been involved in the launch/design/management of hundreds of sites and while that nonsense might work with the higher ups who may or may not be computer literate, to a person

the extreme level of captcha chosen by envato is overkill.

and the unworkable captcha blocking ur customer service complaint forms for certain people is unforgivable on any level.

what is going on here is as clear as can be. somebody signed off on an overdone version of captcha and wont reverse the decision.

im not trying to be rude here but your “explanation” is am expanded version of what i got when i first complained.

its utter nonsense.

with all due respect.

i join, opine, and spend on many many sites and i promise you this is the only one that puts me through this nonsense.

amazon, apple, pond5 digitaljuice, MY BANK dont do this.

the captcha u use is stupid and counterproductive and the gotcha captcha which doesnt work at alll for some people on your customer service form is approaching criminal.

find a smarter way.

38 posts
    Has been part of the Envato Community for over 3 years Has collected 500+ items on Envato Market Sells items exclusively on Envato Market Located in United States
louispeluso says

and now, i am presented with captcha AFTER I log in every time i log in. As if to mock me and make it even more difficult to get access to what was one of my favorite vendors.

i consider this to be harassment and as soon as i have a spare minute will be going upstairs to my lawyer spending some of the money i used to spend on beautiful graphics and videos on envato sites to sue anybody even close to my harassment.

you folks dont want my businesss. i get it. but to torture me further with a captcha EVERY TIME i log on AFTER i log on top get what i already paid for is abuse and I am on a brand new planet of angry.

i am too busy at the moment to do more than yell with rage, knowing that whoever thought it was funny to screw with me will probably enjoy it.

australia isnt far enough. and i am angry enough to spend the money. and spend it LOUDLY . in the meantime i wil continue to shop at the other places i have discovered who don’t have unpaid moderators running amok and bothering good customers.

i hope envato is prepared to pay their legal bills as well.

491 posts
    Has collected 1+ items on Envato Market Member of the Envato Team Located in Australia Has been part of the Envato Community for over 2 years
+1 more
justinfrench Envato team says

Hi, we absolutely don’t want you to see a captcha on every login. You should only see it once (per marketplace, web browser & username combination). For most users, it should be a one-time annoyance per marketplace. If that’s not the case for you, I’d like to find out why.

There’s either a bug we need to fix, or something specific about your setup or the way you’re using our sites that we haven’t considered or addressed properly.

Is it okay if I contact you directly via email to get some detail and try to reproduce this?

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