52 posts
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brennnessel
says

I am trying to contat Envato support, but “CAPTCHA phrase does not match” appears everytime I try submit a ticket even though i did enter the right phrase. Can someone help me? Thank you!

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KingDog
Envato team
says

Very strange. I would get you to submit a ticket to Support, but I guess you can’t do that :) Can you email me with your Marketplace user name and what OS and browser you’re using. I’ll submit a ticket on your behalf. Thanks! travis at envato dot com

52 posts
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brennnessel
says

I guess you mean username brennnessel? OS is Windows and browser Mozilla Firefox. Thank you.

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