Posts by sevenspark

When I click the Save button, I get a 405 not allowed from nginx, and the save doesn’t process

Did I miss something?

There seem to be a lot of different threads of thought running through this topic. So I thought I’d try to respond to a few of them with my own opinions/insight:

1. Items removed from the marketplace

1a. Sometimes files need to be discontinued. They may be no longer viable, they may be dated, they may not make sense to continue selling for any number of reasons. Products are sold as-is and that means it’s understood that they may not be changed/updated/available in the future. This is a trade-off of getting quality work for incredibly cheap prices – there’s no “lifetime” contract as you might have with custom work.

1b. I completely agree with some other users here that after an item is purchased, the item should always be available for download to those who have purchased it (the latest version). Even if that item is discontinued, it should still be able to be downloaded by those who have purchased it. I believe Envato’s reasoning behind removing the files is that they can’t legally host these files after the author withdraws them; but I think this is just something we (authors) should have to agree to as authors when uploading. (Alternatively, the final version of the file could be sent to the existing customers when the file is deleted – or an alert allowing customers the chance to download the file before it is removed).

1c. If you purchased a file but never downloaded it and it was deleted, I suspect Envato will do what they can to assist – likely with marketplace credit (I can’t promise that of course, but I know they always do their best to be fair). If you already downloaded the files, of course, you can use your existing copy. [edit: this confirms that you can get a refund if you didn’t download the file or if it was removed within 5 days of purchase]

2. Item upgrades and future compatibility. I think this is one of the toughest issues we deal with as a stock marketplace. As someone pointed out, clearly files cannot be updated forever (that’s unreasonable), so how long should they be updated for? That’s not an easy question to answer. With that, I think there are two important things to keep in mind:

2a. When purchasing a file, understand you’re buying a stock product, and don’t assume it’ll be updated. I know, this is unfortunate, but there is simply no guarantee. (That being said, the majority of authors do update their items regularly – you just can’t assume this). The reality is that only files that continue to sell well are generally viable to continue developing. If this is a dealbreaker, that’s understandable, but you should probably be seeking a custom solution.

2b. Understand that you don’t HAVE to upgrade WordPress. Yes, it is good practice, and I would always encourage you to upgrade when possible. However, just because a file that worked with WordPress 3.5 doesn’t work with WordPress 3.6, doesn’t mean the file is worthless; it just means you have to use WordPress 3.5 if you want to continue using it. Clearly this is not ideal, but it’s important to realize. The point is, a site/theme/plugin that works today isn’t going to mysteriously stop working tomorrow just because WordPress released a new update. And hiring someone to update the theme is still probably cheaper than a full custom solution.

Everything is a trade-off in life

Also, I’d like to add that even though I am an author, I have also bought several items over the years that have been removed. Yes, it’s frustrating! But I don’t feel like I have much to complain about, given the price I paid for a stock product.

Well, you kinda have two choices:

1. Deal with spam filtering manually (FREE solution )

2. Pay to have Akismet handle it

Automatic spam filtering works by collectively monitoring all sites using the filtering software – since they have to pay for all the server bandwidth and processing that it takes to effectively filter spam for you, it makes sense that this is a paid service – it’s not just a standalone plugin that runs solely on your server – it’s the network of sites that makes it valuable, and centralizing that information and processing is expensive.

If you don’t want to deal with spam, paying Akismet is worth it.

Depending on the CAPTCHA plugin, it may not be blocking direct hits to the comment submission URL. I’ve been using Conditional CAPTCHA for WordPress, and found that it cut down on about 95% of the spam comments I was getting. Maybe try that one.

Another option would be to use something like Disqus.

Good luck!

Yes, Akismet is the standard and comes included in every WordPress install.

You can also block comments with X number of links and force them to require review before being posted via the WordPress admin.

That’s true.

I’ve always assumed this is because there needs to be a record of interactions in case of some sort of dispute. If you could delete posts you could potentially delete “evidence”.

You can always flag/report the comment to hide it, then create a new one.

Hi brookstone,

It moved recently, now it’s in a dropdown that appears when you click the Download button

Hope that helps!

MSFX said

Joost said

MSFX said
... Well, I’d buy you a monkey

(Haven’t you always wanted a monkey)

If I had a million dollars
we wouldn’t have to eat Kraft dinner
But we would eat Kraft dinner

of course we would… we’d just eat more

(finally someone got me lol)

Haha I’m surprised more people didn’t immediately recognize this awesome song The Kraft dinners part is my favorite – BNL was my first concert as a kid haha

Congrats! Welcome to CodeCanyon authorship

CLINE123 said
I just got a full refund just yesterday for a theme that turned out to be more trouble that it’s worth. I even had the opportunity for a refund from my first ticket but the support staff who answered my ticket was able to solve the technical issue (I had to manually change some code). The theme genuinely didn’t work as advertised but I passed on the offer for a refund and chose to try to work with the theme for my client.

I’ve encountered more bugginess now that my client cannot live with and so requested my refund and now have to buy a new theme and re-do my client’s site. I absolutely want my one star rating to remain there and so help me I want to post a comment warning others about the theme.

Envato won’t give out a refund on a buyer’s whim because he suddenly doesn’t want the theme, so some of the arguments here have no merit.

To clarify, we’re talking about about PayPal Reversals here, not Envato Refunds – this means that the customer has bypassed Envato and gotten a refund through PayPal, like a chargeback on a credit card. In situations like this, it’s likely that the customer did not pursue any recourse with either the author or Envato support, or they did and their reasons for requesting a refund were unfounded (as determined by Envato). In either case, it makes sense that their ratings should not be applied; reversal of the transaction in this manner should negate any interactions with the site that were based upon it.

In other words, we’re not talking about a customer who has requested and received a refund through Envato, we’re talking about someone who has ignored the proper channels for resolving their issue. Envato has no control over this matter.