Hi, I just noticed some search-related behaviour that I think might be confusing for buyers:
When I search for any term, the system first shows the “Best Match” results.
When I now move from the first page of the “Best Match” results to any following page – and then sort by sales, I don’t get redirected to the FIRST page of the “Sort by Sales” results. Instead I stay on the page number that I had been on…
How does this make sense regarding usability? When I search through several pages of “Best Match” results and don’t find what I want and therefore want to resort the results for my search term, I’d want to start from page one…!
Am I missing something here? Has it always been like this?
In all seriousness though, yes, I have to agree that the results on videohive and audiojungle in particular need some work. They’re harder to index and search on as there is less text data to go on than with things like themes/plugins that are rich in text by their nature. There are a few things that we’re thinking about though.
as an audiojungle author I want to comment on your problems indexing music:
I think the main problem is the approach itself. Text search simply is the worst way to search for music. From my point of view a faceted search system can be the only goal here – yet I didn’t hear anything about this topic – apart from several authors (throughout ALL marketplaces) who are asking for it.
When anybody searches for music they have to be able to filter through the database COMBINING several factors like:
- Targeted Film Production Genres
- Length (including lenghts for edits of a track)
Of course I can already see the difficulties in making the transition to a faceted search system for audiojungle:
- Genre categories on audiojungle would need a complete overhaul. (One of the biggest category “Corporate Music” is actually no musical genre at all, maybe a “Mood”.)
- Instrumentation is not specifically indexed anywhere. Although there is a lot of info on it in item tags and descriptions that could be used.
- Mood/Emotion – same here… One of the most crucial aspects for buyers, but the info on audiojungle is buried somewhere in item tags and descriptions.
- Targeted Film Production Genres – again… some info in tags and descriptions here and there – but nothing structured
- Tempo is metadata that is already there – yet you can’t properly search for it (or COMBINE a min-max duration filter with other metadata)
- Length is also a problem – since you give us no proper way to let you index additional edits inlcuded in items
So – there’s a vast amount of badly indexed items. And to have a faceted search system the metadata needs to be structured – not only for new items but for all the unstructured info on existing items as well… a huge challenge indeed.
I can only think of two ways to achieve this:
1. You can use the data that is already there: Create a list of genres / instruments / moods etc. and relate items to them by matching the data in tags and descriptions
2. You can ask the authors to provide you with the additional structured info: Let them know that they have a certain amount of time (lets say 3 months) to add the new metadata to their items and let them do the work. (Of course – for me having 24 items at the moment this should be an easy task, yet I can see why authors with huge portfolios will have a different perspective.)
OR – you could work with a combination of both. Re-index the data by matching categories to tags and description terms – and then (before going public with it) letting the authors refine the automated metadata (= Let everyone check and refine what the system proposed).
My point is (regarding music): You can tweak on boosting factors etc. as much as you want – but as long as you don’t start rethinking music search as a whole it will only stay a slightly improved system that is flawed from the ground up.
Can you give us any hint on your progress regarding faceted search? Are you at least actively planning anything like this?
All the best,
www.soundizer.com has this feature… (Type in your search and then got to ‘track filter’)
Re-reading this thread and my own post I want to add two things that from my point of view seem to be of major importance for the future of envato (putting all technological and usabilty-related issues and ideas aside):
1. Though I understand and generally support your efforts in interweaving the several marketplaces into the big envato cosmos I think you have to start acknowledging the fact that they can’t all be set up, managed and marketed in the same way. (Things on Audiojungle for example work VERY differently compared to themeforest and others – regarding issues like licencing, ratings …and much much more). I think you have to start differentiating MORE between the marketplaces in order to give each envato ‘world’ a proper setup for the future to be successful in their respective online ecosystems (...even if this means that the system is going to get more complex with individual functions for each marketplace).
2. Reading through the envato blog and forum posts by staff members I get the feeling that you try too hard to evoke a sense of ‘being in the envato family’ by overstating the word ‘community’ when referring to auhtors/buyers. Of course this is in some sense what we are. But first and foremost we are your business partners. Treat us accordingly by listening to us seriously and providing us with ways to be included in decisions.
All the best,
I think you’re asking the wrong questions – or at least it seems to me that it’s just not the right time to think about “visions” when the most basic problem is still so obvious and pressing:
In a growing marketplace with about 3.5 million items to choose from – SEARCH is everything. Buyers need to find items that exactly fit their needs. And with the search features offered to them right now they simply can’t.
I’m aware of your efforts in tackling this problem – and I’m happy you managed to switch from an outdated, ineffective system to a new search engine. But this is simply not enough.
Imagining your team in long meetings making mindmaps about the “Envato 2020 Vision” makes me sigh. If the most basic feature of an online marketplace is still in such bad shape – where’s the point in thinking about visions?
Please focus ALL your available ressources on the search experience for buyers for now – and let’s talk about 2020 when you’re done.
Can’t see this problem anywhere else (though I can see it with your portfolio…). Have you tried re-uploading your main avatar?
Congrats! Beautiful track!
This tool is just awesome and the new feature is a gift to every audiojungle author.
Thanks so much!
Phew… It’s back again.
Really seems though as if the run on waves offers is huge right now.
www.waves.com just went down – right when I was about to check out.
I guess I broke it.