I honestly believe in Envato, I know there will always be controversy in changes, but Envato has great people working on it, and they have made such a wonderful work so far that I’m trusting them to improve and make our work here viable.
As to support and the survey results, I’ve also read most of the comments here and I’m also pretty surprised with the buyers expectations. There’s at least 20% of the buyers that claim that for 60$ they should get a theme and a guy ready to answer anything to them quickly. This is the result of the vast competitive state of the marketplace where you have a lot of authors trying to have some advantage and end up giving nonviable support only to have a small bit of advantage. This is not bad it the sense that it forces authors to remain competitive and provide great products and service, the really nasty part is the raise of buyers expectations that authors are their bitches
Well, still it’s a percentage of buyers and they’re here to stay. So there needs to be some limitations and those will define the future of the marketplace and the quality of the products that will keep entering the marketplace.
@graphic4444 it’s not a matter of greed when it comes to paid support, it’s a matter of making it viable for authors that are fulltime working here. There should always exist free support and I’ve been always glad to offer since it also helps to improve my products, but there needs to be a limit.
Good luck Envato!
Sorry but you still have some way to go. The design really needs a major rework, many components look simply wrong. Will be really honest don’t take me wrong, but you should take this project as a learning phase, read and study more about design for some months and then try it fresh. Also some code problems you should look at:
- You have like 15 css files included in the header, compile these files into just one for performance, try working with less for this for example
- Some buttons that should act like a button don’t show the button pointer when hovering
- Make animations faster and smoother, check out velocity js
As to design, the major flaws I can point to explain what I said above:
- Try not to have text above background images as default
- Fonts really don’t look right
- What PremiumLayers said also valid
- The way the logo is displayed, looks bad, covers content sometimes and just takes too much space, adding that the logo should be worked
- The overall opacity backgrounds and feeling of the site is really outdated
- Very grey and dead design despite the images and some red on it
Amongst many others.
Anyway just my opinion, hope you’re able to accept it. Sometimes it is better to start fresh.
Regards and good luck
Really don’t see the point of public ratings. What is needed and is urgent is to be able to reply to ratings. I’m sure pretty much every 1 star rating which isn’t deserved can be reverted by replying to the rating itself. The few which are not resolved this way would be a real minority which shouldn’t affect a well put work.
So, please envato push this feature, don’t think it is that difficult to develop and I think it is a clear step forward for a better customer satisfaction.
The main thing behind Timber is to give some MV component to wordpress. There’s a reason why ruby on rails for example are rising in popularity, because they use a mvc arquitecture which is perfect for the rising complexity of applications nowadays and this arquitecture also allows a better work flow for a team of developers since ones can focus on the backend and others on the frontend. It is also a way of you having an abstraction between the layers, so instead of redo all your code you’ll eventually have to make pretty must all the changes in the view part.
As to Timber check for example the output control you have for the menu https://github.com/jarednova/timber/wiki/TimberMenu
or the image manipulation component https://github.com/jarednova/timber/wiki/Image-cookbook where you can resize images the right way with a single line with no effort.
or even better https://github.com/jarednova/timber/wiki/TimberPost the timber post object, which will get you all post data in an object.
Timber uses twig which is another big advantage here since php to generate html usually gets very messy. Separating the logic from the view is a very nice thing to have for me at least.
Other great part of this is that you can develop small views that you can include anywhere easily.
Well I like it, actually using it for my undergoing project, but understand that some might be a little skeptical
Don’t try to overlap everything in wordpress, I think you’ll loose a lot of control of how your code is performing and in terms on maintainability it might not be good too. Have a look to Timber, gives you a way of making things clearer and have clean views for your template, and doesn’t strict you that much. My two cents
No matter what Envato builds, it needs to include authors who choose to build and run their own support systems. It doesn’t matter how quickly or robust Envato builds something, the biggest seller’s will always benefit from owning their process. It’d be a huge misstep if this is ignored.
Totally agree but don’t think envato will go that way, I believe they’ll try to monopolize that and make their own support system which will come to replace authors’ support systems. I just want to make sure this doesn’t happen
@aelia_co you’re taking the risk of investing on your support system, only for it to be ‘replaced’ by the envato’s one if it gets to be mandatory.
Thanks for the answer but you’re making us put a hold on things that could be of benefit to the marketplace. Support won’t really advance much till you guys give us some answers. But will wait for it of course.