Posts by notahat

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

We only process withdrawals once a month, so they won’t be affected.

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

It looks like Paypal are having some problems at the moment, so attempts to make deposits or buy items using Paypal aren’t going through.

Paypal are working on it, and hopefully things will be back to normal soon.

For those interested in such things, here’s Paypal’s report of the issue.

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

Hi folks. The earnings page is showing the amount until your next rate correctly again.

Hassle us if you see any other problems.

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

I think the countdown on that site was wrong! The changes kick in at midnight our time, which is still 5 minutes away.

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

Hi all.

I cleaned up all the incorrect comment counts on Friday, and all looks good since then.

I’m still not entirely sure what caused the issue in the first place, so I’ll keep an eye out. Please let support know if it happens again.

Sorry for the hassle, and thanks for letting us know.

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

Envato now supports uploading files to the marketplaces via FTP .

For authors uploading big files, this means faster and more reliable uploads, and the ability to queue up multiple files to upload.

How To Do It

We recommend you use the free FileZilla ftp client, although any FTP client should work just fine.

Use your FTP client to connect to the ftp.marketplace.envato.com, and use your regular marketplace username and password to log in.

From there, start uploading your files. You can queue up several big files to upload, and go away and do something else while it’s happening.

The screenshot below shows how to do this with FileZilla:

FileZilla screenshot

Once your files have finished uploading, go to the upload page on the marketplace. Your files will appear in the “Files” section of the page, and you can use them to submit your item as per usual.

Upload screenshot

That’s all there is to it!

If you have any problems, contact support and let them know the operating system and FTP client you’re using, and what went wrong.

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

Hi folks,

The numbers would have all changed when we deployed our fix yesterday, but they should settle down now.

There are still a few rare cases where you can move backwards in the queue, but it shouldn’t happen a lot.

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

Hi folks,

I think we’ve sorted this out now, and we’ve keelhauled the person responsible. :)

Let us know if the numbers keep jumping around for you.

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

Hi folks,

I think we’ve sorted this out now, and we’ve keelhauled the person responsible. :)

Let us know if the numbers keep jumping around for you.

131 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Developer
  • Envato Staff
  • Exclusive Author
  • Has been a member for 4-5 years
notahat Dev says

Hi folks,

I think we’ve sorted this out now, and we’ve keelhauled the person responsible. :)

Let us know if the numbers keep jumping around for you.

by
by
by
by
by
by