Happy Holidays Envato!
Did you check your account is there any notifications? Are you paying maintenance fees every month? Did you properly set up Payoneer for withdrawals? Do you have automatic loading enabled or you accept payments manually?
Your support is awesome, they solve me a big problem last week, especially Matt, great guy who helped me a lot.
L’OREAL does not have anything with the music. Usually all ads are translated – (voice over) into local language. Probably German agency who deliver ads is responsible. Those who work video editing for an agency should be more careful about what they do. It’s a real shame for such big company.