Posts by kops

349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says

Hi Clare,

With Opencart, Id definitely get all the products/product options, shipping rates, tax rates, checkout process, payment processor sorted out first. Get your head around the base system and then slap the theme on top of that and explore the extra options it gives you.

Having said that, if the majority of your pages are going to be information pages and you only have 12 products, perhaps consider a lighter alternative like woo commerce on wordpress where it’ll be simpler to manage the blog and static info pages.

349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says
349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says

Hi Boudewijn,

I’ll assume you’re talking about WordPress themes here. The majority of themes on Themeforest would do exactly what you need (minus the ecommerce bit and we’ll come to that in a moment).

We’re not allowed to mention individual themes or authors here otherwise I’d recommend a few very easy to set up and use items.

The best thing you can do is have a browse through the themes and look for a visual style that vaguely matches what you are looking for – it can always be customised later. Look at the individual page styles and layouts, sidebar placement, gallery / portfolio styles. Again, they can all be changed out later but it’s great to have a strong starting point that’s close to what you need.

For instance – are you looking for a full screen theme? a wide theme? responsive? boxed? One where it’s easy to create and set custom sidebars, blog posts with custom sliders etc.

Some themes are easier to customise that others and some are easier to work with than others.

An example might be some themes require you to insert images into a simple gallery by adding each one, one by one, as an item and then putting them in a category then displaying that gallery category on a page. Another theme might ask you to simply upload all the images as attachments to that page and then hit publish. The first option takes a lot longer but might give you more options while the second option is a lot quicker but might be more restrictive.

While you can’t, and for good reason, view a theme’s documentation before purchasing, you can normally get a decent idea of the theme’s usability by looking at the theme’s comments.

So – take your time – have a good look through the themes. the popular authors are normally popular for a reason but don’t discount any of the lesser sold themes are there are some gems there.

Re. ecommerce, look NOW at what you might look to sell and how you want to sell it and how many items you will be selling. While you can easily plug an ecommerce option into a wordpress theme (woocommerce / jigoshop / wp-ecommerce amongst others), if the focus of your site is going to be selling and you are going to have a lot (500+) items, then perhaps you would want to look at a dedicated ecommerce solution (magento / opencart etc.). I’ve never got over the steep learning curve but have heard good things about Drupal and Ubercart.

J

349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says

Close Reddit tab. Immediately think ‘oooo whats new on reddit’ and then open Reddit again.

Rinse and repeat. Get little work done.

349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says

I don’t think it needs the tablet. It’s detracts from the logo rather than adding to it. I’d go with the third option, the larger one and make the text clearer – lost the layer styles and go with a slightly thicker font. Something like: (Ignore the colors and paint splat brushes – they were the first my cursor hit)

With something simpler like that, you’ve then got ample scope to evolve the logo as time passes with different colour/shape combos.

349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says


A Forum with a knowledge base.

Ticketing systems are awkward as users are used to responses taking longer than they should and they never have any indication as to whether or not the ticket has even been read.

At least with a forum, a user gets the impression that their question is in the open and can be replied to by not just the theme developer but by other helpful users.
Thanks! Is that the only reason? (I’m asking because, in our current helpdesk software people are receiving answers via emails (and keeping conversation via emails))

Well the issue with a ticketing system is that the answers are not public and users only have access to what you perceive to be important enough to add to a knowledge base.

With a forum at least everything is out there.

Ideally, product support would be handled here at envato but since the powers that be decided that a search function is not necessary for a 120-page comments section on an item, then a forum, for me, is the next best thing.

The worst thing you could do is what a few authors have done and that is reply to each request for support with ‘Check your Email’, then adding nothing to the FAQs. That gives me Envato-rage >:|

349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says

A Forum with a knowledge base.

Ticketing systems are awkward as users are used to responses taking longer than they should and they never have any indication as to whether or not the ticket has even been read.

At least with a forum, a user gets the impression that their question is in the open and can be replied to by not just the theme developer but by other helpful users.

349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says
349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says

Perhaps try a plugin rather than a theme. This was the first one that came up on Google – never tried it.

http://www.datingsolutions.biz
349 posts
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
  • United Kingdom
kops says

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