I requested a staff reply about 3 hours ago just so everyone knows that the button was pressed.
Use an inspection tool in your browser that shows what is loading, server response times, JS etc – this will highlight where your issues may be – it could be loading scripts incorrectly, or if loading from external sites it could be those, or indeed your content or the hosting company etc – even the way you are connected from your location to your server may have issues etc.
Hope this helps!
Unfortunately not, as the ‘seller’ you have no control over pricing.
Please Send a ticket to envato, They will investigate this issue.
Envato have no power at all when it comes to demanding or sending a DMCA as only the author of files has the legal right to send a DMCA – Envato can do nothing.
Also an extended license does not cover conversion to another platform and reselling. There is no license available here that allows anyone to resell an item, convert to another platform and then resell either – permission has to be gained from the original author as a personal contract between the 2 parties.
The issue with people using a custom hack to modify the site to appear ‘better’ is that buyers will not do this and shouldn’t be expected to – if it’s got this many complaints it needs fixing – that’s the only fix that should be done.
Also the suggestion of reducing screen brightness will effect how users will see colors, brightness, contrast etc of items also which when we all spend so much time ensuring things are as perfect as could be kind of defeats the whole object tbh.
I’m gonna play devil’s advocate, but sites like google, reddit, wikipedia, apple… they have (by default) a white background… no one’s gone crazy over it yet. And like someone mentioned, most themeforest items have a white background. This is a strange backlash… yes, its bright as the sun, because we were used to the grey… which to me didn’t need to be “fixed” but I guess those polls said otherwise. Now, what really bothers me are these text changes…
The difference with those sites are that they were all planned and designed from top to bottom to account for content, spacing and the white background.
The font size is not okay.
No you are mistaken obviously because Envato inform us that they go through so much testing before releasing anything so this could never happen. Just like every other update breaks something but yet it was tested. Again maybe wrong person(s) doing the wrong job(s).
Sorry for the upcoming rant but I can’t help myself.
This place looks more and more like Envato Studio everyday (and we all know why) but frankly that design is also terrible.
Everything on these marketplaces now screams design by committee and frankly, amateur.
Nothing matches, GUI is simply all over the place, I just noticed this box I am typing in still has tiny font and yet everything else is huge. seriously I question the abilities of all those involved.
I know we are supposed to encourage people when doing a job, but when they can’t do it then someone needs to say something so they can go away and learn and become better.
I remember when Collis did all the site designs, honestly, I would like him back and that way he could ‘reassign’ people to some other duties they may be better experienced at.
ouch…. my eyes!