Posts by jonathan01

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Well I for one welcome our new support overlord! I get 90% buyer to support ratio on one of my products, with quite a few people still asking questions after 6 months. This will be great for me. Can’t wait :)

You don’t seem to value your time much. Good luck!

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Take a look at the documentation and it will explain what needs to be done. However, a child theme is a child theme, that you use to change things in a theme, rather than using the main theme which gets updated from time to time. You will no doubt want to upload the arum.zip file if you are not looking to alter the theme in any way, but again, I strongly recommend you take the time to find the documentation, grab a drink, and follow each step from top to bottom :)

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Did you download the main file zip? If so it contains many things, not just the theme causing the message. Unzip the package > look for documentation and follow that. There will be a theme zip file in there that you want to upload only, rather than the main package.

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

You are not allowed to advertise your own install service on Envato’s platform, they can, but you cannot. You can however spray paint a massive notice in your documentation and your support center (if you use one).

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

@revaxarts don’t forget the question you will get re those who didn’t buy support with the item that return on month 13 and realize the $14 support pack is now a heck of a lot more!

You get a 1 star rating and you get a 1 star rating and….

The whole thing is a mess.

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Thanks Envato for giving me that extra little push I needed!

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Envato chooses to disallow authors from setting prices because it benefits them. There’s no law that says a business cannot set a price in a marketplace. That’s insane. Envato is working the puppet strings for themselves.

Yup!

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

I believe they quote 5-7 days, but it can take longer I’m afraid.

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Horribly slow page loads from the USA today. 30 seconds plus 90% of the time.

2745 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

It means that the max file upload set on your server is too low for what you are attempting to upload.

If it’s a theme, ensure you are not trying to upload the main zip file – unzip this and look for the documentation, it will guide you to the theme only zip file to upload.

If it is just the zip file of the theme, then you will either need to use FTP to upload to your server or request your server limit be raised by your hosting company.

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