AudioJungle

Posts by iHelp

345 posts
  • Austria
  • Bought between 1 and 9 items
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  • Microlancer Beta Tester
iHelp says

Stop Drop and Roll, Stop Drop and Roll!!!!

345 posts
  • Austria
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
iHelp says

Hey, I recommend asking the person who instructed you to do so :)

While people in the public forum could help you, for dedicated theme support you should always contact the author of the theme as you apparently already did :) That way the author can verify your purchase and give you support.

Cheers

345 posts
  • Austria
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
iHelp says

Yeah I recommend following them on twitter or checking their fb group. I tend to get nervous when the marketplaces are down but they always post official notes which calms me down ^^

345 posts
  • Austria
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
iHelp says

needs to be fixed though :)

Why?!

345 posts
  • Austria
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
iHelp says

Hi felecia :)

Thanks for posting to the dedicated support forum at theme-fusion.com :) we’ve got all your customization requests covered and definitely encourage customization discussions :)

Again, thank you for using the dedicated and definitely searchable support forum, which with 3.600 threads and counting is the most helpful source of tips, reports and tutorials related to Avada you can find :)

All the best and see you tomorrow on the forums again! Thank you for being a part of the Avada phenomenon!

This thread can be closed now, thanks :)

345 posts
  • Austria
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
iHelp says

Are you referring to updates of the WordPress core?

345 posts
  • Austria
  • Bought between 1 and 9 items
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  • Microlancer Beta Tester
iHelp says

Thank you KingDog!

345 posts
  • Austria
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
iHelp says

Awesome!!

345 posts
  • Austria
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
iHelp says

Hey there felecia :)

It’s Mel from theme-fusion.com support. Could you please chime over and open a thread about your question in our dedicated support forum? I’m already working with you on your slider request over there and would love to also help you with this one :)

This here is a general public forum of the marketplace you purchased Avada on, which means this is not the correct place to request dedicated support.

Thank you so much!

Mel

345 posts
  • Austria
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Microlancer Beta Tester
iHelp says

+1

I have to answer a handful up to a dozen support requests about that daily.

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