Have you checked the Spam folder? it happened to me to find the reply in the Spam folder, using Yahoo email service.
i would be more happy if Envato could work more on file reviews…. important is for me to check file fast as possible not white background. sorry if i’m saying something wrong. but 1 business card doesn’t need i think 5-... Days. i would leave grey color on background for info.
Have you ever worked in such a big company? There are teams. And every team works on a different project. It doesn’t mean everybody at Envato is busy with background color change.
I believe that after all the “battles” on the other forum posts, we can try to be more positive at least here. After all, it’s just a background color change, only images used in the items descriptions will be affected, which isn’t such a big deal after all.
Anyway, I think lately Envato only does what every author is trying to do: improve, improve, improve. Let’s not be so negative here.
I had the same reaction first time I saw my items, but then I realized.Those are refferal sites. If you’re not talking about those, then, sorry, I guess you are right.
I’m not talking about referral websites. Those can be easily recognized: if you mouse hover an item you can see at the end of the link an Envato username…. Instead, I’m talking about those who are distributing content from Envato marketplaces for free (file sharing websites)
Anyone with a huge drop in sales (which were otherwise relatively constant):
Google search your items. Two days ago, trying to find out why my sales were low, I had (again) the surprise to find one of my items on more than 40 w…z and file sharing websites. I started to send DMCA requests and then today sales were back to normal….but I am really amazed how fast they are with uploading things again ad again in new places.
One thing I don’t see in the new proposal is the possibility to make refunds.
If support is going to be mandatory, I’d like to have the feature to make refunds for certain customers. To not abuse such feature, one could have the right to make a number of monthly refunds equal to let’s say 3% from the total monthly number of sales (just an example)Off-topic:
digitalscience saidI know we are not Elite, but we also have the right to have an opinion… or we don’t?
..... probably best if it was agreed on by Elites since they have more experience.
If he is selling the template here on TF, you can fill a DMCA request.
For the analytics part, this could help: https://support.google.com/analytics/answer/2795830?hl=en