I bought some themes for friends and others for a couple of customers. They usually sit right beside me, we are looking at the same screen. I show them the description of the theme, the live demo, the screenshots and the comments but they never ask about a page builder.
What usually counts is how easy if for them to add images for the portfolio, or the way the text looks like (on mobile, tablet and pc), also of course the entire look and feel.
They usually comment about the pages loading speed or about portfolio images distorted or about the text not being readable. But never about a page builder. In fact most of them do not know what a page builder is.
I remember a friend of mine (without any WordPress knowledge). He worked with Visual Composer after he bought it and he didn’t like it, he found it difficult. While others found it very useful.
It’s not the Chrome update, it happens in Firefox, Safari and Opera too
Complaining again? Come one people, this feature was requested every summer and now you are against it? Remember threads like that? http://themeforest.net/forums/thread/prayer-of-author-on-vacation/133920?page=1
Congrats greenline, Envato please give to this man a new responsibility, I Will Work For Food badge.
Actually I don’t work for food. Let’s not be rude, shall we?I code for the pleasure of coding. Why commercial and not freeware? I also have some freeware items, but I am here because it keeps me involved in a commercial environment. It keeps me motivated and in touch with real business while being able to work from home and taking care of my 6 years daughter.
greenline because there is lot of individual authors and we are not company with 24h online PAID workers like hosting companies are.
SLA is not only for hosting companies.
I worked for years in a real IT company (a successful one) with more than 200 employees and we had mandatory response times depending on the severity of bugs (critical, high, medium, low). And this was part of the SLA. SLA is mandatory in the real life, when you deal with serious clients.
I find it acceptable if Envato will have something like this in place.
I really try to understand, but I can’t. If you guys already offer support (a very kind and professional one, most of you), why are you against the”mandatory” support?
If you work in a real IT (development) company, in management terms, the mandatory support terms are called SLA (and yes, it includes often to answer to critical issues in less than 8 hours for instance). And the SLA is included in EVERY contract with a client, as part of buying the services of the IT company, as part of the contract.