I guess in buying over 1,000 things here and not having a single major problem, ever, hmm maybe there’s something to be said about carefully checking the feedback, author history, and user comments BEFORE buying. So I stay clear of mediocre content, by just smartly LOOKING at the Comments from users, for those rare problem templates or other products, that all shows up in the comments within a week or so after it gets put on sale.
So it’s a smart idea to wait til something sells at least a few copies before buying, then check the comments. At least as one of envato’s top buyers, that would be my advice.
And right, if there’s something like a problem template with missing features, you’d see it in the live preview, right? But yeah if there’s unknown things like pushing a bunch of other premium plugins, I wouldn’t be happy about it… but still if the template works as advertised, eg as seen in the Live Preview which they all have, I’d have a hard time seeing why a 1- or 2-star comment?
I mean, really – of the 1,000+ things I’ve bought here, I haven’t had any big problem with any of them. Not a single one. From my old flashden (now known as activeden) buying days when that was the start of envato, to currently where I buy a lot of ae projects and occasional themes on themeforest, I haven’t had a single major issue. For some themes I may have a coding question dealing with how to customize, and the authors I’ve chosen to buy from, have been solely those that always respond quickly in the forums, so again I get good projects by good/top authors, to minimize problems. Then again I do check the previews, and comments, before deciding what to buy, maybe that’s part of it.
I think there’s enough negativity in the world, people with 1-star ratings have likely bought from less-than-top authors… check the comments before buying and read between the lines, when in doubt I don’t buy, and instead buy from authors w/great comment history and feedback. Hope that helps.
I have always rated everything I’ve bought here 5-star (with just a few 4-stars) and no 1/2/3 stars. I wouldn’t have bought it in the first place if I wouldn’t have rated it 5 stars.
Bottom line: some customers are total morons (the ones who post 1 star after seeing preview, buying it, then complaining). Or maybe they think 1 star is best? who knows…
Of course if an item is removed due to DMCA takedown After buyers have bought it, Envato of course should refund our money and advise that it is an infringing project file, right?
If as buyers we unknowingly buy something that’s a copyright infringement, then Envato has a legal obligation to let all buyers know that they bought an infringing file, and reimburse us for that purchase. If after buying something here I got any kind of takedown notice because I bought something here unknowingly that was infringing file, I’d have to get reimbursement from Envato, who in a court of law would likely be found liable for damages, both the project file cost and worktime lost due to buyers using it.
As far as downloads go, what about if you buy 500 items, 70 get removed, and your hard drive crashes, how do you get access for the hundreds/thousands of dollars spent on removed items? I always back up to DVD my files I buy here, but many others probably don’t.
these author contests are a great way to get new categories launched, very smart idea envato
Anyone have a good software program recommendation of something that rapidly shows thumbnails of video clips? I use windows explorer, to show large icons, but it’s very slow since it has to rebuild them every time, and I have thousands of video files.
Any software that builds a cache/db file, and displays video thumbnails, for very rapid loadup and showing the thumbnails, in a browser thumbnail type window, that you’d recommend that you personally use? thanks…
for example to show thumbnails of stock footage video clips or aep preview videos
Two EPIC Fails for 2013:
1) Windoze 8
2) Adoughbe cloud-only forced subscription model.
I’ll stay with what I’ve got, for years… thx but no thanks software monopoly companies, I’ll PASS. I hate change. And I still listen to classic jazz and rock from years ago too. Who said New always means better? New coke, new windows, new forced subscriptions = epic legendary FAILS.
hahaha. A small medium at large. I love that Adrien. complete with drum/crash. Going to use that in future
Ok – here’s one of the funniest ones I’ve heard recently…http://jetpackmedia.typepad.com/old_jews_telling_jokes/2009/02/malcolm-busch-drobkin.html
(apologies for the unavoidable commercial that launches before playing, but joke is worth hearing)Also you gotta watch this… For every fan of movie trailer voice over guys…
thx, great v/o video
also remember this whole cloud thing is a nightmare for compatability versions for you authors, unless we cap it at CS6 (recommended) for at least the next 3-4 years.
because what about all of us many folks who won’t be doing the monthly cloud subscription and just want to use cs5 or 6? What version will you put is required on the project file? “is compatible with current adobe cloud subscription version of AE only?!” of course not. Maybe in many years, but not for now.
Think about the support nightmares, eg someone who bought it one month, then if you update it a year later and they don’t have a cloud subscription any more, means the file wouldn’t be usable… eg “compatible with the latest October 2013 AE v7.13.2091 cloud version or above only version of AE”, what a hassle.
I would recommend envato cap the required AE version at AE CS6 for at least a few years, so that all aeps developed here are at least compatible with that version. And of course the ae cloud version almost certainly will Not allow you to “save as cs6 or cs5 compatible version” since they want to have their hands in everyone’s wallet for monthly subscriptions. So let’s lock it to ae cs6 for the near termhttp://www.change.org/petitions/adobe-systems-incorporated-eliminate-the-mandatory-creative-cloud-subscription-model
potential idea for you authors, create a project for sale here that’s along the lines of an ‘under construction” (but not worded that way), eg “COMING SOON” trailer, like blockbuster movies have, with cinema titles and some way to show a new video (or product etc) is coming soon
Word to Envato: Envato, please be sure you compare yourselves against your competitors; most WP theme member sites and download companies have VERY proactive customer support, with instant fixes and solution answers in forums for their paid customers.
That’s a big missing thing here at Envato; while some authors are ok about fixing problems, on the whole I’d say envato authors are not competitive from a theme support standpoint, compared to other companies that have membership areas where you can join for a year, get lots of themes for one low price, and they’re very well supported with less-than-24 hour turnaround times for fixes and css code “what to do” answers in the member forums.
Most of us who buy WP themes expect that there will be an enhanced level of support, especially at priced $30+ per template costs with single-site license, compared to WP membership theme companies that give you dozens for $90 a year with unlimited site licenses And include tons of great forum support from the author(s). That’s one reason while, though a top buyer here, I only buy a few WP themes because I know the author support is hit and miss, mostly miss.
The themes are overall better here, in fact the best in the world, but SUPPORT for all the tiny individual CSS how do I do this and that, is a customer Requirement, expected level of service in WP theme-land, particularly since you’re charging so much up to $50 per theme for only single site license. BEFORE buying a WP theme here, I’d wait to see at least a few dozen user comments, and most importantly how FAST and ACCURATE is the authors’ response to problems that are posted in the comments area? If its slow/nonresponsive/incompetent, which I’ve seen far too much of, I’d not buy.