Posts by dtbaker

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dtbaker Volunteer moderator says

Check your spam for a message about why the item was rejected.

Also check to see if the item is listed here: http://codecanyon.net/user/bnnoor/hidden_items

If there is no email and no hidden item then submit the item again.

2964 posts
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dtbaker Volunteer moderator says

Attach to this forum?

You will need to upload the files to a file sharing service like dropbox or google drive and then paste a link to the file here. If the file is an image then you can upload the image to imgur.com and share a link that way.

2964 posts
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dtbaker Volunteer moderator says

They’re working on a better support system that will hopefully fix some of the current issues. Hopefully one day authors will not need to setup and maintain their own.

2964 posts
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dtbaker Volunteer moderator says

Can you help or assign somebody to my ticket?

not me, I can only manage forum spam :)


I went on his site and noticed he changed the theme and added a signup form with payment for premium users.
Since when do you need an extended license to edit a or extend any item you buy on Envato?!?

if your customers are paying to use the “end product” (or a modified version of it) then extended is required.

Extended License: Use, by you or one client, in a single end product which end users can be charged for. Details | Licensing help

2964 posts
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dtbaker Volunteer moderator says

That’s a shame :( It’s best to send in a support ticket (and post the ticket # here as well) and someone experienced with this can assist.

There is probably not a lot they could do. Best of luck with this!

2964 posts
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dtbaker Volunteer moderator says

did the client get redirected to the item he wanted to purchase at the start, or he need to find the link/navigate to the item page by himself?

Automatically redirected, that issue was reported a while back. I was glad to see they fixed it. (each screenshot above is 1 click)

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dtbaker Volunteer moderator says

Hi fellow authors,

The buying process has changed a lot since I signed up and got my first item back in 2009.

To get a better understanding of what my customers go through when purchasing my items I did a little experiment. Hopefully this is useful / interesting to other users. Enjoy!

(blurred item so no self promotion)

\\

\\

\\

\\

\\

\\

\\

\\

2964 posts
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dtbaker Volunteer moderator says

Great and Dtbaker how much you spend on Ad words and does it work out and do we get sales through adwords? Earlier I spent few $ on google Image net work adds but not got any sales.

I spent between $10 and $40 per day over a few weeks in April. I noticed an increase in sales but it was difficult to link those sales with adwords.

A few sales showed up in Analytics linked with my adwords campaign which was nice to see. But I’m still not sure if it was adwords making the sales or just a recent item update.

2964 posts
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dtbaker Volunteer moderator says

This is an ongoing problem and they are still trying to figure it all out (see: Google Search)

You can try the instructions here to see if that works: http://wordpress-help.org/themeforest-paypal-problem-solution/

2964 posts
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dtbaker Volunteer moderator says


Open an item on the marketplace.

Then add ?license=regular&open_purchase_for_item_id=1&purchasable=source to the end of the URL.

Probably in variable “open_purchase_for_item_id” we should use actual item id?

Yer that’s what I’m doing. Probably safest, although it seems to work with any number. I’ll fix my first post.

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