Posts by dtbaker

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

What’s actually bugging me is that I haven’t added my full name to any envato site.

During signup it asks for name. Search your email to see signup confirmation.

Explained here in the other thread as pointed out by roteam above: http://codecanyon.net/forums/thread/is-your-name-x-please-confirm/141889#1116246

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

Hi azul007,

Please read the reply to a similar question Over Here.

Credits expire for a number of reasons. Similar to why gift cards/vouchers have expiry dates. Luckily support will be more than happy to extend your credits if you send them a support ticket. Please feel free to post your support ticket ID number here too.

Thanks,
dtbaker

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

Just working on a new theme. Has anybody ported these changes over to TGM version 2.4.0?

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

Thanks for the email Envato! Even with all the forum posts I actually didn’t realise I had purchased a vulnerable theme until receiving that email.

I have just re-downloaded the theme and patched the customers website with the updated plugin version.

(also scanned through the access log for any attempts to exploit it, all good no issues there) :)

Cheers!

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

Are they still including the letter which explains how to eat Vegemite without dying from the taste? :)

haha!

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

Hey check out this neat little tool:

https://ga-dev-tools.appspot.com/explorer/?csw=1

Set dimensions to ga:transactionId,ga:campaign,ga:keyword,ga:medium,ga:source,ga:sessionsToTransaction,ga:daysToTransaction

set metrics to ga:transactionRevenue

It gives you a funky little output showing the source of all your sales:

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

Where do we report vulnerable codes?

The quickest way to report an issue is to contact the item author directly (email form at the bottom of their profile page).


and what does marketplace offer for doing so?

A big thank you ! :)

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

Any Elite author can easily filter sales based on the web trend URL params. Home page might be nice, but organic and site search is king. Stop worrying about these little home page issues and spend more time optimising your site search and organic search results.

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

Similar has happened to quite a few of my items over the years. It is most likely a customer complaining to Envato support about a bug in the software. If this is the case, then once the reviewer has had a chance to look through the item and identify the issue they will email you (check spam).

3099 posts
  • Located in Australia
  • Helps us moderate the forums
  • Has been part of the Envato Community for over 5 years
  • Helped several times protecting Envato Market against copyright violations
+16 more
dtbaker Moderator says

What I can do now? Delete and re-upload?

This is not allowed, otherwise everyone would re-upload to get home page exposure.


But now I think, I cas lose hundreds of possible visitors and buyers.

Please do not rely on the home page for visitors/buyers. An item is only on the home page for 1.5-2 days.

Don’t worry we’ve all done it. I have uploaded 4 items at the same time and the worst item was shown on the home page and my best item didn’t make the home page. Don’t worry about it. Start working on your next item asap.

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