Well, while I mostly agree, there’s also another part – the new authors who get rejected and ask for a feedback, they wouldn’t be happy to get abandoned and if I was a newbie only making my first steps towards becoming a TF author, I’d be really frustrated to see there’s no chance to get a feedback from community.
I guess.. but it’s like we’re offering a free service to help general members of the public to become authors – and there is a lot of people trying to become authors here. Envato should be more closed, and the forums only accessible to those who made the cut, so using the forums is more of an exclusive privilege.
The number of spam threads everyday is getting out of hand, and they keep doing it because the details they want to post are visible in the title even though the posts are removed. Another issue with spam is from non-authors trying to get approved and asking for feedback, and random users posting statements that break the rules.
So why are we giving non-buyers and non-authors a voice? Clearly they’re taking advantage of the system. Why not make the forum more closed so that only 1) Buyers who have deposited funds can post, or 2) Authors with at least one item approved can post. This way we will all be better protected from outsiders to Envato Market.
If anyone falls out side of those requirements and needs to find out something, then they can just use Envato support.
How do you know top themes haven’t been disabled though? Do you check them everyday? Maybe Avada did get disabled for a few hours. Or maybe Avada is the perfect theme and can’t do wrong .. I think lots of people have had the experience of being disabled, it’s rare but it happens. But what we really need is some sort of prior warning!
^ You can’t disable Avada.. Avada IS ThemeForest, might as well just shut down the whole home page But it is true what you say – all themes should be treated equal
Again i am asking for a valid argument, why taking 30% on support earning?
There is none, authors support was an untapped resource for Envato, they’ve just seen the success with Envato Studio and making money using human resources.. and obviously a light bulb went off and ‘paid support’ became something to push here
I really don’t like it, we need to look at the bigger picture here, we already give away our hard work for nothing, a few dollars to each customer… it’s insane to even suggest we will bundle our support time on top of that, that makes us authors seem cheap, and the support packs is pretty much enslavement, as I seriously doubt they’ll match our freelance rates. The whole concept loses the freedoms of selling micro stock and will lead us all into a dark & dangerous customer support nightmare for a few extra bucks!
^ Everyone get’s items rejected – usually our themes get soft-rejected the first time and approved the second time. But usually the whole process from submit to approved takes between 3 to 10 days for us. If you’re having trouble and it’s taking a month, then that must be something specific in your case – I’m guessing it’s the way you handle the communication after the rejection, which I assume is similar to the tone in that other similar thread of yours. You can’t base a themes acceptance on previous themes submitted – if the reviewer says it’s not ready, then you need to figure out why that it is and make the necessary improvements. You spent a lot of time, trying to change the rules.. but instead you could have just spent that energy into making improvements and get your theme accepted
Envato’s priorities are what the buyer wants, and to protect their own interests.. if someone says an item might be faulty, they’ll take it down to meet those two priorities – authors interests come last unfortunately. Also Envato support is run by many people, all over the globe and some might be new.. so when an angry buyer comes along, generally they’ll take their side and make their own judgement call.
Same here, getting intermittent page errors on most links.