I would much rather see a yearly renewal model (renew your license at a discount to continue to receive updates and support, or continue using your current version forever if you choose not to renew), and leave the support expectations the way they are now.
+1 That’s what I’m saying for several years now. We’re forced to abandon themes and keep pushing new ones instead of taking care of existing client websites.
Yup. I don’t have a problem with the proposed support pricing, but I do think the yearly renewal for updates needs to happen. Even at the 70% of original price that’s proposed now.
I think Regular Licenses should have a year date for which you can download the item. You can keep the item forever and use it, but updates should only be available for a year. This way it would encourage authors to improve older items by obtaining more purchase licenses, envato benefits from more sales and buyers will get more updated products that they can keep for a longer period of time. I like the Support Idea… but I think the issue really lies with providing updates for themes/items for years and years and not seeing any return on it.
Agreed. Support has never been an issue for me.eople rarely come back after the first week after purchase. However, I do know users continually get updates for years. In fact, I just spoke to a customer who purchased a theme of mine four years and is wanting a complete design update on it!
So three questions:
1. This has no effect on being provided with updates to an item, correct? (I believe the blog post says that, but just making sure it is clear)
The post says
All updates provided by the author will continue to be available to buyers with a license
The way I read that is users can only get updates if they have a support license.
(also, I think we’re only supposed to be discussing pricing and timelines here…)
@Jake Just think of it as another awesome way to reduce your taxable income, I remember you once saying you were a king at that kind of thing.
Ha! Yeah, I know. I just have so many promotional credits that built up for one reason or another I can’t spend em fast enough!
I’m only seeing options for credit card and PayPal. Am I missing something? I’m logged in, and all I see is this:
Ya’ll talkin’ about me?