Loving this such a great idea, and awesome work from the Unipen team!
Honestly think the elite program just got worse, I mean what am I going to do with Envato Studio credit, a backpack, stickers I mean c’mon? We’re running a business here, really feel like there should be cash back awards, like the money spent on the ad campaigns (1k, 2k, etc…) that didn’t yield any measurable results unfortunately.
Would be a nice bonus for the ones of us working on the marketplaces full time.
Because its a trend.
One man band here, full time.
KingDog saidSure, that’s true – but an author wouldn’t want to give support for an item that’s been refunded. I don’t think authors like giving away their time and money for free…
As mentioned previously, a refund can still provide valuable feedback on a item’s functionality and presentation. In those cases we will still allow a user to rate.
Huge +1 to this, makes no sense if a buyer has been refunded we should be notified so we can revoke support.
Very cool, looking forward to this!
If this were for WordPress I’d be down, site templates aren’t worth the hassle of all the hard coded content and low cost.
Now how would envato feel with a big fat 1-star company rating along with this complain, with no opportunity to get back to this user? This would be the exact feeling we get when we get when that happens..
Huge +1, been discussed to death but the rating system needs to allow for us to reply back to buyers. Can’t stress this enough!