Posts by charliesome

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says

Hey charliesome,

The earnings tab also gives me an error.

Reference number: 8aa2c8165b52f291248564f747e79b52

This should be all fixed now, thanks for your patience!

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says

Hey charliesome,

The earnings tab also gives me an error.

Reference number: 8aa2c8165b52f291248564f747e79b52

Thanks for the info, we’re busy investigating the earnings tab issues as well.

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says

Some tabs are missing when I click the statement tab (only),

Thanks for letting us know! We’re looking into this right now.

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says

Hey everyone!

Today we’re releasing two new features – rating reminder emails and a brand new email settings panel.

Starting from today, all purchases will be followed up with an email a week later reminding the buyer to go back and leave a rating for the item. We noticed that most items have very few ratings relative to their sales count, so this will help make sure more buyers remember to go back and rate their purchases after they’ve had a chance to try them out.

We also took this opportunity to consolidate our email settings. We’ve always allowed our users to choose which emails they’d like to receive, but previously these checkboxes were scattered all over the place. The new email settings page should make it easier to see exactly what you’ve chosen to receive.

We hope you all enjoy these new features!

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says

Hi folks, we’ve made some changes to the downloads page. The main driver was to provide an additional download link that only contains the installable WordPress theme zip file. We were also able to clean-up a little bit of the visual clutter that’s accumulated :)

Here’s a before shot:

And an after shot:

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says

And we’re back! Thanks for your patience.

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says

Hey 3DOcean-ers!

Just a quick heads up that 3DOcean will be unavailable for a brief maintenance period at 11.30 am AEST (about an hour and a half from now). This maintenance should only take 30 minutes or so. The other marketplaces will not be affected.

We’re sorry if this causes any problems for you, but we’ll try to make the maintenance period as short as we possibly can!

Cheers

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says

I’ve tweaked the mailer so that it now sends out emails with a Reply-To header.

Let us know if that helps :)

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says

That website is owned by envato and probably was maintained by the same developer team as those who build&support this marketplace. Correct me if I’m wrong on this.

They are distinct teams

11 posts
    Has been part of the Envato Community for over 4 years Located in Australia Has sold $100+ on Envato Market Has collected 1+ items on Envato Market
+1 more
charliesome says
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