Here is a great example of why we need paid updates: http://themeforest.net/forums/thread/version-2-of-the-youtube-api-has-been-retired/176860
Is updating the theme important to buyers? Why would author want to update the theme if it’s not generating any new income?
Why are updates free and not capped as well? There was a lot of discussion last year about paid updates vs. paid support. In particular we strongly considered the proposed model of one-year of included support and updates with the license. As a recap we chose to move forward with item support because:
- Authors update items in many different ways…some only do basic updates and security patches. Others try to continuously add value through new features. Some do both and everything in between.
- Buyers are fearful of having to pay for a basic updates/security patches in the future and some have said they would not buy that item if they had to, meaning the author may not get the sale in the first place.
- To get around this, we’d need a major/minor versioning system – major for value-add updates (possibly paid) and minor for basic/security patch updates (possibly unpaid) – this would add a lot of complexity and considering that authors update in very different ways would be hard to manage.
- We consistently hear support is a significant ongoing cost for authors that is mounting with time so we want to address this as a priority but not rule out addressing updates at some point in the future.
Envato marketplaces started long time ago as a place to sell digital goods – flash files, which is kind of similar to selling images. You didn’t really need to support them, you didn’t need to offer feature or security updates. I agree that paying one time fee for this kind of product is valid. Many years passed and themeforest together with codecanyon are the most important parts of Envato market and our lives. Support and updates are provided on daily basis, but unfortunately the system and terms & conditions of the sale established many years back haven’t really changed.
Please let me react to your concerns below:
1. This is just a result of system that is currently in place. Authors are forced to create new themes instead of enhancing the existing one. Simple as that.
2. This is also a result of system that is currently in place. Buyers need to understand that theme or plugin is software that depends other things. You need to keep updating theme scripts, check the theme 4 times a year if it’s still working with the newest WordPress and offer solutions if there’s a problem. People buy a low priced product, that they can use straight away to create a website that will represent their business. I don’t think that $50 a year will kill their business, but abandoned theme and security hole in their website might do.
3. I’m not sure if security fix is a minor update. From the buyers perspective are security updates more important than new updates that means major/minor versioning system is irrelevant.
4. I would not separate support and updates. Support is usually provided right after the purchase, updates are important for the years after. I think that it’s important for authors to get periodical income from renewals. Authors will do their best to satisfy their customers so they’ll use their themes for the longest time possible. Offer new features and build a long term relationship with them.
We’ve seen many authors abandoning their themes because they simply do not sell and therefore don’t generate new revenue. I think that to offer customers an option to pay a yearly fee for an update will make everybody happy.
I would much rather see a yearly renewal model (renew your license at a discount to continue to receive updates and support, or continue using your current version forever if you choose not to renew), and leave the support expectations the way they are now.
+1 That’s what I’m saying for several years now. We’re forced to abandon themes and keep pushing new ones instead of taking care of existing client websites.
I also think that what is proposed by Envato is over complicated and might cause many problems. On the other side to get some extra $$ is better than nothing.
Hi, Have a look at our Directory or Business Finder themes, you can turn off the map and create an oldschool directory site. Cheers.
Lokking for a out of the box boat listing theme, smilar to all the car Dealer themes. Any idea of any solutions or if someone have work in progress. With all the different car Dealer themes availeble, its a bit odd that no one have made A solution for boat/yacht Dealer I welcome any suggestions
Have a look at our Tour Operator theme. It’s a nice hospitality looking listing theme with a simple booking/enquiry system included.
Well, that’s exactly why I started the following thread 2 years ago: http://themeforest.net/forums/thread/lifetime-free-theme-updates/104160
Hi everyone, I’m super excited to introduce the second hack week cab off the rank: two brand new tabs on the profile page where you can view complete lists of authors you’re following as well as your own followers.
That’s great improvement, thank you. I’m just missing one thing – how can we contact our own followers/customers and send them a message for example? Seeing the list of followers is kind of pointless I think.
I’m not sure if I’m right because there is no item link but I think if the description says “Plugin support for X item” even if it’s on there site it’s okay. Kinda like WPML, anyway shoot me the link so that I can have the whole idea on what it is. Kinda curious, Thanks! Cheers,
WPML is kind of well known 3rd party plugin, but releasing a LITE version of theme here on themeforest and then selling extension plugins on your own website is a different thing. I’m not saying it’s something wrong with the idea, just in my opinion it’s not allowed by current Terms & Conditions.