Posts by Typps

685 posts
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Typps says



One more probably dumb question or better to say an option to exploit… i buy a theme and after 6 month my free support goes off and then i buy the same theme again what is gonna happen in that case? :) Which we can say that support has to be more then theme X 2 per year :) And with if then you have to buy support pack for each purchase or not? :)
Perhaps the cost of a support package will differ from purchasing the item. Hence if they purchase a second time, it will just end up costing them more with the same benefits of a support package that costs less, so win win for you :P
Not really true as they would also have a second license and the right to use it. at the end – what are they paying for? Support? Another license? I wouldn’t tie myself for 6 more months for just 35 USD (70% of 48). If it’s expensive enough to make me agree – no one would actually buy it as buying another copy is cheaper and I wouldn’t do it for 35 and so on and so on… Magical circle…

How is this any different from now ? In fact, right now customers buy your products and will receive support and updates for the life time of the product. Sure, there is no obligation on your part to deliver support and updates but the ones wanting to run a serious business will do this.

This leaves so much room for exploitation i.e. while you would be giving support and updates others wont simply because they are not required to do so. Sadly this has a negative effect on the entire marketplace and reflects badly on all of us. I think some rules can benefit us all. This is my opinion anyway after reading through all 62 pages :P

685 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+1 more
Typps says

One more probably dumb question or better to say an option to exploit… i buy a theme and after 6 month my free support goes off and then i buy the same theme again what is gonna happen in that case? :) Which we can say that support has to be more then theme X 2 per year :) And with if then you have to buy support pack for each purchase or not? :)

Perhaps the cost of a support package will differ from purchasing the item. Hence if they purchase a second time, it will just end up costing them more with the same benefits of a support package that costs less, so win win for you :P

685 posts
  • Has been part of the Envato Community for over 2 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+1 more
Typps says


Hello,

I could not read all 600+ comments, I apologize if the following question has been previously posted.

After six months, a buyer who does not pay for support will be able to post comments for a specific item? (most of the comments are questions about the item and an author could not decline answer because the buyer simply did not pay for support, while others did).

Regards
details are not defined yet, but there is no logical reason why they should not be allowed to post a comment. actually, not allowing them to comment is very damaging

Currently, users can keep asking for support even after the 6 months period as long as they have a purchased badge it’s all good.

I suppose not much will change from how things are running now but if we must speculate they might introduce more badges to indicate if users support has run out. In which case you tell them to get a support package, just as you would expect the user to have purchased the item when asking for help in your comments section.

685 posts
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Typps says

This is something I’ve wanted from day 1, i.e. to be able to sell a support package. So happy it is coming, cant wait :D

It’s still early but quite a few good questions were already asked in this thread. Hopefully it would all be fleshed out in the coming months but other than that awesome work guys! Looking forward :)

685 posts
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Typps says

IMHO, you need to have more happy customers than unhappy ones so why does the individual rating matter to you ? The overall rating is what counts here.

Either way, the ones who rate poorly only hurt their own investment because updates are free. If for some reason you end up closing shop, everybody loses. Customers are aware of this and the fact that their rating is visible to the author which is a good way to incentivize future support.

I don’t think what a customer pays for my item is worth the rating they leave. The current policy on refunds is quite well thought out as we’re not dealing with tangible goods. Once the item is purchased, customer cannot return it.

+1 for VF. Changing “Support” to “Help” is a subtle change that can have many positive outcomes ;)

685 posts
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Typps says

Metis. 3:48. Where’s my Olympic Gold? :D

There goes my plan to beat MSFX.

Congrats mate :)


Also how is your physique improving with freeletics guys? I didn’t notice a huge amount of change physically apart from gaining some weight :P But I’ve been off for around 3 months. I had noticable change before though.

Changes are there for me. I have more muscle and my abs are developing too. Doing more workouts now though so it’s going to be faster.

685 posts
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Typps says

100% rate and just 5$ add-on sold this morning.

haha sucks don’t it, oh well. In the end, it’s the thought that counts I guess :P

685 posts
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Typps says

The new badges look awesome, no doubt. I think the only issue is how we’re all so used to the old ones. Basically, with the older ones, i knew right away what they were. Now I’m a little disoriented, perfectly normal. Need to give a bit of time for it to settle. :)

Good surprise, happy they made the update!

685 posts
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Typps says

oh oh oh! Happy birthday to Envato and…...........me. It’s my birthday too lol :D

685 posts
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Typps says

Hey guys, I love freeletics, but I hate Aphrodite workout (31:01 PB) :))..maybe because of the inverse counting of burpees, I don`t know…
My favorite one is ZEUS with 25:35 PB. Good luck!!

lol I’m not too fond of DIONE, takes me around 35-38 minutes. The way BURPEES is organized in this workout wasn’t well thought out and quite irritating :P

ZEUS is nice but I don’t have enough power in my arms yet to be able to lift my body upside down. I was unable to do HS pushups. But it’s been a month since I last tried, might be capable now ^^

@MSFX, ok, taking you on :D

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