With 15+ years of web development experience, i can say that envato deciding how much should the ‘support rate’ for any individual product should be, will not work. i said individual product, because it is more impossible to decide on a ‘general support rate’ for products at large.
no two code is the same, and no one but that code’s author can know that code well enough to know how much support would be required and how much it should cost.
even in that case the programmer himself may be mistaken for what may happen despite decades long experience.
Item support price, renewal duration, renewal rate should be set by authors.
In addition, a whopass 30% share for envato for a service that the programmer is going to render, is beyond logical. 10%, nice. 15% ok. but 30% is basically owning an author’s time.
its not acceptable.
updates – paid and unpaid alike – and support should never be mixed together either.
despite i have numerous pieces of software i am providing outside envato and have been on envato only as a buyer for various projects of my own and my clients, i was thinking of bringing my own apps to envato to sell.
however after seeing the technically impractical plans for mandatory support and the rate & terms it is being prepared with including the eu vat debacle, im thinking that it would be better if i stayed solely as a buyer.
let me provide a small piece of advice as someone who had participated in numerous successful projects and grand flops – big and small – in the past 15 years:
There is a major problem with i.t. crowd (and hence tech corps) – we tend to keep ‘improving’ things even if they work well. That is because developing and bettering things is in I.T.’s blood. All departments must come up with new ‘ideas’ on how to ‘better’ things and increase revenues – to justify their existence and the what they are being paid.
This eventually violates the ages old motto of ‘if it aint broke, dont fix it’ and leads to screwing up of even the most spectacular products and services.
All tech giants are afflicted with this illness, and a much smaller company like envato is not exempt from this.have a nice evening.
With 15+ years of web development, I say you can opt out of mandatory support. As for the part about only you knowing your code and how much it’s worth, you already do not have the pricing luxury and your item is priced for you, so not much will change in that regard with the introduction of mandatory support.
I welcome it with open arms, as i am already providing support, so all I am seeing is added benefits and nothing is being subtracted from me, why would I be against it? Bring it on Envato
scrobbleme said+1 agree with comrades
Sound-Tricks said+1 For a platform 30% fee should be standard. (same rate as Google play store)
+1 I would add that if Envato wants to be just a Platform instead of a reseller, they should at least decrease their fees.
+1 Instant 30% would be okay, or at least a faster decrease of the fees for exclusive authors. It’s more than slow and I can’t exactly see what Envato offers for this.
Typps saidHaha, your money isn’t gone, really – it just belongs to someone else.
.... One thing is clear, someone else is taking your sales unfortunately. ....
haha daily approval of new files obviously keeps the wheels of fortune spinning. do all authors win? depends on how you look at it but there is no free lunch, for sure just because you are making money today is no guarantee you will tomorrow. only popular files are immune from this but the rest of us..heck no, it’s the survival of the fittest. jungle rules. all is fair in love etc only hard work pays off.
Read with a grain of salt, as this is only an assumption but one I am leaning more towards personally for quite some time now
I have a different take on the drop I’ve seen so far on files during my time here. To the ones that see a heavy drop in sales with small signs of recovery, this generally means people have found a better item. So improve your item and hope for better sales or work on something new. One thing is clear, someone else is taking your sales unfortunately. Reasons could vary, from either Envato marketing them better or they themselves are marketing better or simply people see both items and prefer the competition.
One thing is clear, the marketplace offers too many items that solve the same problem which is good for the marketplace but not so good for the individual authors and not that great for customers either. The paradox of choice, why more is less. A good book on the subject
If you are unable to secure faithful customers quickly who in turn will create a buzz around your item, you are practically out as new files are approved daily and your inability to catch up will only worsen.
agreeing with everybody. this is a good challenge
Yeah, couldn’t login through any of the marketplace sites either. All good now though
@pRocrea8 towards the first half of this year, you will be able to opt-in to support. this will probably benefit you more than anybody else due to the high volume of support you face after releasing a new version. unfortunately in the meantime, all you can do is bite the bullet and keep providing support or get down voted. there is no alternative.
gifted a one+one sandstone version to my brother last month. i myself use an lg g3 32gb version with 3gb of ram. both are great. brother couldn’t be happier. obviously the lg g3 is better, because it’s mine haha but to give some more perspective, mainly my camera has laser focus. this makes it really fast, if you have kids or want to take a shot of your cat, you will appreciate this. and the phone size is compact for a 5’5, guys at LG did an amazing job containing the size. quad HD sounds sweet as well, though never seen any special difference in display. knowing it’s there though makes me smile:P
phone also looks much more elegant. lg accessories are amazing as well. i’m not a fan of stock android. not sure why anybody would care about performance in this area as both phones come with powerful processors and 3gigs of ram. infact you will appreciate a non stock android for sure. my lg3 has android 5, auto updated a few weeks ago. not noticed any lags or over heating.
opo does not have android 5 yet. most are installing manually. i don’t like this but should be able to autoupdate anytime soon. there’s also so much talk about ditching cyanogenmod in favor of a custom rom made inhouse by opo because they got banned in india lol. it seems cyanogenmod apparently have an exclusivity agreement with Micromax some other phone competitor in the same region. while i like opo which has good price/quality ratio, tbh, when i’m spending money, i do not appreciate having to wait in queue for an invitation in order to purchase a device and any accessories i may need.
try to get the opo outside the official channels and you end up paying 3-4 times the cost of an accessory or much more for the device itself. they do give out invitations once every blue moon and the invitation lasts only 24 hours, after which it expires. so yeah, it’s not everyday I want to get a phone and no invite when i’m ready to make a purchase, this does not workout for sure.